Performance Management Table of Contents
Introduction 3
Approaches to Performance Management 3
The Comparative Approach 4
Ranking 4
Forced Distribution 5
Paired Comparison 5
Assessment of Comparative Approach 6
The Attribute Approach 7
Graphic Rating Scales 7
Mixed Standards Scales 7
Assessing the Attribute Approach 8
The Behavioural Approach 8
Behavioural Observation Scale 8
Assessment of the Behavioral Approach 9
The Result Approach 9
Management by Objective (MBO) 10
Balanced Scorecard 10
Assessment of the Results Approach 11
The Quality Approach 11
Assessment of Quality Approach 11
The Multi-rated Approach 12
Conclusion and Recommendations 12
References 14
Introduction
Performance Management is a collective, on-going procedure between an administrator and a representative to plan for, create, and assess a worker 's work. Moreover, it concentrates on what workers do and how they do it. In addition, it recognises zones for worker learning and incorporates opportunities to examine and plan for a representative 's career improvement. It can be said that performance management is a region of Human Resource management which can possibly make the most noteworthy commitment to authoritative viability and development. Association implements approaches with a specific end goal to oversee performance of the working staff for hierarchical achievement. This paper discusses these approaches to performance management with the extent to which they meet the requirements of the
Performance management system makes a clear link between the performance and compensation, and allows the employees to understand the areas which need to be improved and directs them to appropriate training opportunities to enable improvement in performance to take place. Joseph Martocchio says, “Work with line managers to design the performance appraisal plan which best fits the specific duties and responsibilities of particular roles” (Martocchio, 2011). Compensation and reward decisions are likely to be arbitrary in the absence of a good performance management system. In short, performance management is a key component of talent management in organizations. It allows assessing the current talent and making predictions
The first port of call, or initial point of contact, for performance management is usually the
When looking at performance management it can be defined as (1) ‘a process which contributes to effective management of individuals and teams in order to achieve high levels of organisational performance. As such it establishes shared understanding about what is to be achieved and an approach to leading and developing people which will ensure it is achieved.’ We can see from this definition that managing performance is crucial to the overall performance of the organisation and meeting its goals and objectives. This process must then be strategic but also link other aspects of the organisation such as individuals and teams. As defined above, performance management is ultimately about achieving high levels of
* Plan: need to clearly identify what performance is required and how it will be measured
Performance management relates to an organization’s ability to implement a system to evaluate and advance employee performance. Achieving peak performance requires consistency, clear objectives, and constructive employee evaluation. According to Mithas, Ramasubbu, & Sambamurthy (2011), an organization must design the performance management system based on extensive research about the organization’s mission, and then properly communicate the purpose of the system to employees, stakeholders, and decision makers. After the performing the research, the information should be used to establish the appropriate performance management specialized for the organization. In addition, an effective performance management system should align
The first issue I had was at the very beginning when the book talks about the HR department designs the systems, but then has very little control over the execution. In my mind, I think it’s up to the HR staff to ensure the systems, in this case performance management, are implemented properly. Just because a person has become a manager doesn’t mean that they are now impervious to errors or sloppy technique. It is important for the HR staff to work with the managers to make sure it is being executed spot on. At the same notion, they aren’t stupid. By explaining why not doing the reviews enough during the year or their lack of criticism is more of a burden than solving anything, I feel as if most managers would be receptive to that. As I read further and got to the “Who Should Evaluate” section, I want to know isn’t it feasible to do a collection or all of the methods?
Performance management is a tool that managers use to ensure that their companies remain at the top of their competitive edge. The Chartered Institute for Personnel Development (CIPD, 2008), defines performance management as a method by which individuals and teams are managed in a way that achieves high performance at an organisational level. The individuals within the organisation share an understanding of the achievement goals of the organisation. In order to achieve this, a general strategy is created, with each individual within the organisation understanding his or her role and requirements within such a strategy
I used the internet to research and read up on performance management generally. A good source of information was ‘The Chartered Institute of Personnel and Development’ and ‘Forbes’.
There are so many focuses or themes that I might construct on my individual paper on ‘Developing high performance working’. One of them is functions of performance management; this will include strategic, administrative and the developmental. According to (Baron and Armstrong, 1998 cited in Bloisi, 2007:254), they “emphasise and integrated nature of performance management”. The second one is the administrative function; several organisations nowadays use performance management to evaluate employees about their salaries, retentions, redundancies and individual performance. Lastly, the developmental function should enable managers to identify where employees are not performing well and how they can improve it. Additionally, I will be explaining the performance appraisal and how does it process. According to (Bloisi, 2007:259), performance appraisal is the “process of measuring and evaluating employees’ performance. It can be a useful tool for employee development”. Dealing with poor performance is another topic that I will include in my individual paper; managers have to identify employees with poor performance, so they can take an action on them. Lastly, I will include performance management and how managers can administrate performance within the
A performance management system should consist of planning, monitoring, reviewing and evaluating (Hrcouncil.ca, 2015). During the planning phase management should identify, clarify and agree upon expectations of the employee. Also, in this phase management needs to determine how results will be measured, agree on the monitoring process and document the plan for performance management. Furthermore, this step is imperative for management to identify and ensure the performance objectives are explicitly stated to the employee. In the development of this phase management would
The literature review brings up some interesting common themes and issues that run through the existing literature, research and definitions of performance management. These common themes will focus on features of performance management and its application in an organisation.
1. There are many purposes of a Performance Management System and its relation to business objectives which include:
The definition of the term ‘performance management’ varies in different literatures. As Hutchinson(2013) summed up, combined with Den Harton’s theory(2004), it is a continuous process which links individual and team objectives with organizational goals by measure and improve employee’s skill and performance. According to Armstrong (2012), human resource management aims at making sure the organization has the most talented, skilled and engaged people in order to attain its goals. In this context, performance management is one staple practice helping managers identifying and retaining most competent employees as well as correcting poor performance.
The main reason for this report is to exhibit an understanding of Performance management. These days, organisations take diverse ways to deal with competitive advantage. Thus, there are a mixed bag of definitions for Performance Management. Performance management is a vital issue. It is based upon the human side of administration, and focuses on representatives as essential resources inside their organizations. As indicated by Price "Performance management is aimed at recruiting capable, flexible and committed people, managing and rewarding their performance and developing key competencies" (2007: 31).
Armstrong M. and Baron A. (2005) _Managing Performance: Performance management in action_. London: CIPD in Foot, M. and Hook, C. (2008) Introducing Human Resource Management, 5th Edition, Pearson Education Limited, Harlow, England, pp. 239.