Evaluation Of The Quality Assurance Team

According to Merriam Webster (2014), "Provision is: the act or process of supplying or providing something." Every company provides a provision or has a mission statement that their company stand by, which shows what services that company, will commit to delivering to their clients. We as professionals and them as businesses have an obligation to deliver direct services effectively to help clients adapt socially and effectively in society. It is the companies' responsibility to provide clients with

* for completion if part, or all, of the evidence has been sampled by the Internal and/or External Moderator

Project Quality Management| -Cost Benefit Analysis -Cost of Quality -Control Charts -Benchmarking -Design of Experiments -Statistical Sampling -Flowcharting -Proprietary quality manage- ment methodologies -Additional quality planning tools (Brainstorming, Affinity Diagrams, Nominal Group Technique)| -Cost benefit: Looking at how much your quality activities will cost. -Benchmarking: means using the results of quality planning on other projects to set goals for your own. -Design of experiments: is the list of all the kinds of tests you are going to run on your product. -Total Quality Management (TQM): Everyone in the company is responsible for quality and is able to make a difference -Continuous Improvement (Kaizen): constant process improvement in the form of small changes -Just-In-Time(JIT) -ISO 9000: Companies document what they do and they do what they document

With response to the online job posting on Trillium Gift of Life Network website, I am applying for the position of Quality Analyst at Trillium Gift of Life at 522 University Avenue as suggested by Nisha De Silva; the current Quality Analyst – Organ in the Quality department. I have graduated in the stream of Nursing and hold a previous degree with a Specialization in Anthropology, both from the University of Toronto.

The purpose of this paper is to propose on outline for evaluating the quality improvement initiative and financial implications, along with giving a description of specific metrics. A recommendation will be discussed as to how the organization can represent the data related to the quality improvement issue for ongoing monitoring. Also, there will be an explanation of how the organization can create an integrated view of performance that links finance and quality.

At present, the convening of this group is to assess a particular never event that occurred in Huntsville Hospital last month. The National Quality Forum literally defines a never event as a preventable adverse event occurring in a health care setting that should never happen; like, wrong site surgery, patient falls, and medication errors as examples (Gitlow et al., 2013). Discussion, explanations and resolutions are the intended outcome of today’s meeting.

An important aspect of Quality Assurance is a case management program. Case management is frequently used for patients that have complex problems and require numerous services over an extended period of time. Regardless of the type of case management program, they all have a similar purpose to coordinate the care and treatment for patients with serious and life-threatening conditions over an extended period of time. Case management programs are concerned with both reducing costs, and improving quality of care. In addition, there are some strengths, and limitations to case management programs. Furthermore, the importance of care management programs in the future will be discussed, along with the important role of gatekeepers in the care management process.

Quality Assurance and Performance Improvement (QAPI) communicates the following five elements: design and scope, governance and leadership, feedback, data systems and monitoring, performance improvement projects, and systematic analysis and systemic action. The purpose of this paper is to communicate issues surrounding these topics, as well as aging problems. Are the topics evidence based? Do they have supporting documentation to put them into practice at various facilities? Can executing the aforementioned items make a difference at institutions? Now, start the journey to see how each section can be applied to your workplace.

From the article we read about Toyota I loved the quote; “You can't solve problems unless you admit them” (Fishman, 2006). To me this is what quality improvement is all about. I would apply principles of quality improvement in my current practice a few different ways. First, I would look at the big picture. What needs to be changed? How can I take better care of my patients? After answering these questions implementing new techniques would need to occur. Lastly, I would make sure that my team and myself were all on the same page. Every team member needs to know what is going on and the objectives we are trying to meet in the long run. “At Toyota, there is a presumption of imperfection. Perfection is a fine goal, but improvement is much more realistic, much more human” (Fisher, 2006).

Quality assurance is very important in the health care industry. The industry has seen vast development,

This is a custom new home construction project for a retired Colonel in the Army. This home has lots of custom features and will require the services of 6 contractors and their work teams. This will be a 45 day turnaround for project completion barring unforeseen risks. The project is scheduled to begin with an RFP process on November 15, 2011. There will be a 7 day wait for all submitted RFP’s and a 7 day period for review and award of all contracts. The start of the project is scheduled with the lot clearing and foundation pour on December 1 - 3, 2011. A contingency plan and a quality system are in place to forestall the unforeseen with regards to schedule and budget. This project is being managed by ABC Construction, MS Project 2010 and the Plan-DO-Check-Act (PDCA) management system. The PDCA system will be used to track and plan the project for continuous improvement from start to finish. (Bulsuk.com, 2009) MS Project 2010 helps the successful completion of

6.1 External quality assurance refers to the involvement of an external body or organisation outside of the company (Vroeijenstijn, 2007). Some examples of external quality assurance are the external auditing of financial statements and inspections by either governmental or industry authorities. A significant amount of external quality assurance is mandated by law, so legal concerns are important to take into consideration. When external bodies are charged with maintaining quality assurance, there can be significant penalties for non-compliance. A restaurant with poor sanitation can be shut down; a transportation company with a poor safety record can face penalties or license revocation. In some cases, the external quality body is linked to an organisation with the legal authority to punish offenders. This is the case with the SEC in America, for example, and accounting transgressions. There is usually an established legal basis for such external quality assurance (ENQA, 2009).

The Utilization Management Program of the Naval Hospital Guam facility is one which is designed to ensure that high quality, cost efficient health care is delivered to all members of the community. The Utilization Management Division is responsible for implementing a Utilization Management Plan which will monitor the appropriate usage of the health care facilities, services and its resources. These services may include utilization reviews, case management, discharge planning and outcome-based evaluations. The Utilization Management Program is completely planned and put into action by this division. It is also responsible for coordinating and monitoring access to care, developing programs, and evaluating

Preparing and signing a statement that would be included in the final report, specifying the types of inspections, their dates, to include the phase(s) of the program inspected, as well as the dates, inspection that the results were reported to the management, the Study Director and/or Principal Investigators.

The phrases “quality assurance” and “quality control” are frequently used interchangeably to refer to methods of ensuring the quality of a service or product. These phrases, however, have different meanings.