Evaluation Of The Training At Pelican Lakes Golf Course Essay

1742 Words7 Pages
This is an in-depth analysis of the training I have received over the last three summers of being a Golf Course Maintenance Employee at Pelican Lakes Golf Course. First and foremost I would like to thank you for the amazing opportunity that you have provided me over the last three summers as employee under your watchful eye. I have gained multiple life and job skills in my years there that I will be able to take with me for years to come. You are a great leader, boss and mentor and have helped numerous young adults like myself by giving us a lending hand when needed and putting the trust in our hands to represent your name and the company you run. I want to go a little more in-depth with the analysis of the training I received from you and the other bosses at Pelican Lakes to give you a in-sight of the job well done that you constantly provide. First and most important, the empowerment and trust you give to your employees is why the maintenance staff at Pelican Lakes is full of dedicated workers year in and year out. According to our text, empowerment is the management practice of sharing information, rewards, knowledge, and power with frontline service employees so that they can better respond to customers’ needs and expectation (Fisk, Grove, John, page 84, 2014). Even though our job identity is more of a backstage framework, the empowerment you give to the employees allows us to do the job in a timely and professional manner. Upon my first day working, I had no prior work

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