Evaluation of Planning

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Toyota’s Internal and External Factors Velma Mobley and Jose C. Romero MGT/230 March 28, 2012 Sang Kim Internal and External Factors paper Despite, Toyota’s philosophies of good service, and daily improvement, over nine million Toyota cars were recalled. Toyota's management began to be investigated by NHTSA (National Highway Traffic Safety Administration). Team C will address issues with Toyota products and the strategies that the company used to resolve their problems. The paper will focus on four functions of management and the internal and external factors that will affect management. Toyota needed to evaluate their planning, organizing, leading, and controlling functions. This is the responsibility of management internally.…show more content…
Toyota has demonstrated good ethics behaviors during their crises. Toyota’s four function of management helped the company to identify the internal and external factors that were affecting their organization. Once these issues were diagnosis, and new procedures were implemented, Toyota took full responsibility for resolving the problem. The incidences that lead to the recalls of Toyota manufactured automobiles caused the company’s management to pay close attention to their planning. Unlike pinto, Toyota took full responsibility and fixed the problems. The company’s adjustments were focused on ensuring customer safety and regaining customer trust. Toyota implemented a diversity policy because of a racial outburst as a result of an advertising campaign. Blacks called the ad racist and thought it was directed at afro-American race. Toyota felt hiring Mr. Jones was a solution to a diversity problem. * Conclusion. Managers face many challenges in management. When a problem occurs managers have to generate a plan. The planning process is analyzing the situation by gathering and interpreting information. Planning alternative goals is an important step in the planning process. Once there is a problem, part of the plan should be to ensure the goals are specific, measureable, attainable, time based, and relevant (Bateman & Snell, 2009). An
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