Examples Of Effective Communication In Health And Social Care

There is a service user that I go to who had a bad stroke and can’t make their wishes known very well. Sometimes he can make his wishes known and others not so I have to ask him to repeat what he said in which he will slow down. Other ways in which he communicates is to some me what he wants by pointing at it or other times I will ask his wife what he is trying to say.

There are many barriers and reasons on why the communication is not effective, one of these being disabilities. Disabilities are a big barrier within communication this is when you need to change the way you communicate to meet the needs of the service user. The service user in the home could be deaf; if he/she is deaf it is pointless speaking to the person as they won’t understand you. There is no point in raising your voice or speaking clearer to try and make the person understand. You will need to change the way you communicate sign language is a way you can communicate with the person. Deaf people have no problem talking with people who also communicate by BSL. So when in the home if a person is deaf and you cannot communicate with them as you don't sign find someone that does. Residents in the home might also have sensory impairments meaning they might not be able to see, this is when we would use Braille to communicate.

Individuals that have communication problems need help and support to enable them to express themselves in the way they want, it’s important that you find out the best way for the individual to communicate for example it may be through sign language or writing what they want to say down on paper, you must respect their preferred method of communication as it is everyone’s human right to communicate and not allowing them to do so is stopping them from expressing their options and rights.

Augmentative communication is another way to help with their language disorders. This may be using computers or hand help devices. Picture communication can also be used. Augmentative communication is often used with people who have disabilities

The environment can affect people with sensory loss communicating because it is to noise and hard to concentrate e.g. hearing aids can pick up all noises if the LOOP in not in place. When trying to sign in a busy surrounding it could be hard to see the signers hands clearly.

By observing the individual when they are communicating with you or others you will be able to identify the methods or aids which will best suit the individual. You may have noticed that the individual appears hard of hearing. You would then arrange a hearing test for the individual to establish if they have a problem and obtain equipment in the form of hearing aids, if needed.

In sensory loss (touch/ mobility, vision, hearing) can have a big impact to an individual like for example in mobility, the person can not feed or dress himself, or can not participate in an activity and worst if he can not attend to his personal daily living. Another is eyesight or vision, the person who suffers from this disability have a very hard time communicating or even to express themselves to what they want to do and wishes without the help of other person. This case is the same with a person who is deaf or can not hear anything. And sometimes when you

1. Sight loss - identify yourself and you need to make it clear that you are speaking to them and not someone else, they can't read your body language so you need to be clear about your meanings and directions etc, a noisy environment can make it difficult for them to concentrate on your voice and so on.Hearing loss - be respectful when trying to get their attention eg use a light touch on the arm, if they lip read they need to see your face, you need to speak clearly at a normal pace and tone, you may need to be patient and repeat things. Deafblindness - some of the above and you need to know the levels of deafness and blindness and their preferred method of communication.

If an individual that has dementia and also has a sensory impairment it is important for care providers to assess the communication abilities of that person and to support different methods that the person may have when they are trying to communicate with you for instance a person that wears a hearing aid may have forgotten or have been unable to turn it on because of there dementia by simply having a quick check hat it is fitted correctly and is turned on you have aided the person in being able to communicate better there are many other items that may also be beneficial to an individual with sensory loss, flash cards with simple instructions words and picture on may be good if a person is having difficulty expressing what they need, sign language may also be good for those with hearing impairments.

1.3 If a person’s hearing or sight is impaired, body language and tone of voice will become more important. They may also need to learn new skills such as sign language or lip reading in order to be able to communicate. Making sure the person's glasses is the correct prescription, that their hearing aids are working properly, that they are looking at your face when you speak so that they can lip read, keeping your communication simple and clear, using visual prompts, light touches to their arms to gain attention etc.

if someone is lying, they can often be called out on it due to certain cues such as scratching or excessive facial expressions. There is also a technique that can be used to speak to deaf people called signing. A person can maintain a full conversation with someone who cannot hear by using their hands to sign words and letters.

The biggest problem that people can do is sign and speak at the same time. It’s like eating and drinking at the same time, you can’t do both. You’d 1. lose track of the conversation. 2. It’s rude to both people to talk to another and 3. You can mix up your signs or word so they become unpronounceable and confusing. Another bad example is jumping in the middle of the conversation. If two deaf signers are talking and you’re curious on what they’re saying, don’t walk up to them and just start talking in the conversation, wait for the conversation to end and then ask. Finally, and possibly the biggest one, is don’t assume that someone deaf isn’t as smart as you. They are just as smart as you are. That’s like saying you’re not as smart as someone who’s deaf. It’s no contest, both of you are just as

Verbal Communication referred to as word based communication. Verbal communication can be oral as well as written for example e-mails, letters. The health care practitioner always should use appropriate language when they are working with service users and their families, colleagues. Communication is being clear, friendly and pace is suit to listener is the key to effective communication and will help to form and maintain effective care relationship ( Rasheed, 2010).

Verbal communication, includes sounds, words, language, and speaking. The following is a great example of verbal communication. While eating dinner with my family at a Japanese steakhouse I was able to hear and observe a couples conversation taken place from the booth behind

In a hearing world, we tend to forget that some people may not be able to hear. How to Talk to a Person Who Can’t