Examples Of Poor Patient-Provider Communication

Hi Alex, you brought up a great example of poor pateint provider communication. So many people are not aware of what medications react with theres and pharmacists and there physicians should be giving them knowledge of what they can take so they do not have an adverse effect. Ive also heard the same thing about opiods and how patients are not aware that they can not drink on them causing deaths and comas.

Effective communication is one of the utmost characteristics of a high-quality health care model that responds to the existing needs of the general population. However, communication may sometimes be taken for granted and therefore fail to relay important information between health care providers within the interprofessional team. In today’s health care setting, communication is particularly challenging due to the limited time constrain in the workplace. In spite of the utilization of existing charts and documentation, errors are made. In this paper, a real life clinical scenario is discussed which involved a breakdown of

“Errors in communication give rise to substantial clinical morbidity and mortality (Riesenberg, Leitzsch, & Cunningham, 2010).” As a result, the Joint Commission has identified effective communication as one of its National Patient Safety Goals (Dunsford, 2009).

Within a health care setting communication is a necessity. This communication not only includes the need for professional communication but also the way in which information is shared to the patient and to other healthcare workers. Another important aspect of health care worker such as a nurse is the effectiveness off a handover. Within the video, Effective Communication in nursing these three aspects of communication (Professional communication, provision of information and handover) were seen and will be analysed further, within this essay. These will be analysed through the three aspects, the care of the patient, the image of the individual nurse and the health outcomes of the patient. All of these three aspects of communication are vitally important to the overall patient needs.

The rising number of migrant patients and foreign-trained staff means that there would be a communication error between a healthcare provider and patient when one or both are speaking a second language, something that is more likely to happen (Meuter, Gallois, Segalowitz, Ryder, & Hocking, 2015). Miscommunication in healthcare can be life threatening. With that, many patients have limited proficiency and require an interpreter. Study to evaluate the effect of current interpreter policies on patient’s satisfaction with the patient-provider relationship.

Throughout the Resident Care Conference, our team demonstrated effective communication techniques such as simplicity, active listening and eye contact. First, Simplicity of words is using general words or choosing words to make it easier to understand (Kozier , et al, 2014 ) . For example, during the IPE event, instead of using medical words, health care professionals choose words that simple words like: difficulty in swallowing instead of using the word "dysphagia". Simplicity of words are making easier for the client to easily understand the information that the health care team is trying to explain. Second, active listening is paying attention to what is the client and/or family member is telling to the health care team regards to the client's health concern.

Effective communication between professionals is an important element in the delivery of quality patient care. Health care professionals need to work together for successful patient outcomes; therefore communication must occur between all of those involved with the patient's care. These transactions include thorough documentation by all health care providers, comprehensive handoff reports to oncoming staff, along with respectful interactions with one another (Northouse & Northouse, 1998). Examples of effective communication include: verbal order read backs to avoid medication errors, collaboration of a multi-disciplinary team to ensure that all the client’s

Communication plays a vital role in the healthcare setting, as the relationship with the healthcare professional sets the tone of the care experience and has a powerful impact on patient satisfaction. It is “the shared process in which messages are sent and received between two or more people which are made up of a sender, receiver, and message in a particular context” (cite, date). This essay highlights the importance of, and some common barriers to, effective communication in the healthcare setting. It involves many interpersonal skills such as effective observation, questioning and listening, giving feedback, recognizing and removing barriers.

healthcare delivery processes contain numerous interfaces and patient handoffs among the care providers. Despite being in the same professions, these professionals have varying levels of education and expertise in handling the patient. A patient visiting a health center interacts with many of these professionals. This patient’s satisfaction is based on the care received by many professionals and by the way they handle and interact with the patient. For the clinical outcome to be efficient and effective, information must be accurately communicated. Failure to communicate effectively put the patient’s life and health at risk. Miscommunication can cause medical errors, which result in severe injury or even termination of life (O’Daniel and Rosenstein, 2008).

This study investigated healthcareprovider-patient communication in a referral hospital where the doctors are mainly monolingual in the main working language of the hospital, Amharic,and the clients are from a linguistically and culturally diverse background, and many of whom do not speak Amharic.It investigated communication barrier,focusing more particularly on language and cultural barriers encountered during healthcare provider–patient interaction.The study sought to answer three main research questions namely: describe what features and patterns language use in healthcare at the hospital has, identify languages encountered and level of bilingualism of the healthcare providers and patients; determine how language and cultural barriers affect both patients and care providers, and how health care providers and patients deal with and/or cope with the communiation barriers.

The doctors, upon being asked that what they used to think about the major roadblock towards effective patient physician communication, majority of the doctors, around 63% of them (17 out of 27) were of consensus that lack of consultation time used to bar them from holding engaging and effective communication with the patients which would help them to know about the patients better. They said that the numbers of doctors were inadequate as compared with the number of patients and hence they were left with time constraint while communicating with the patients. Around 26% of the doctors (7 out of 27) cited the demography of the patients to be they key barrier towards effective patient-physician communication. As identified by the doctors, patient

Effective communication is a vital ingredient to safe and high quality healthcare practice. Proper communication with other co-workers, physicians, patients, and their families is a required skill necessary for all healthcare providers. The care of patients now almost certainly seems to involve many different individuals, all needing to share patient information. In some healthcare fields as in pediatrics you have to teach them new things about their health. You have to educate them on what certain things are and why you must do them. The families might understand but then

In this case study, there are two problems which caused confusion between the mother of a young boy who was sick and the Doctor. These include language barrier and understanding field expressions (the mother of the sick child did not understand the meaning of the expressions used in the health field). For example, when the doctor stated that, “we’ll try something a little different”, he was not telling her to stop giving the sick child the medication which was recommended for him. Thus, this caused miscommunication between them.

Using effective communication strategies between healthcare practitioners and patients is essential to ensure high-quality and safe patient outcomes. As health care becomes more complex, the focus for organizations and health care professionals is focused on processes that facilitate clear communication and collaboration, that in turn improves patient safety and outcomes (Rosenstein, Dinklin, & Munro, 2014). Successful collaboration and improved outcomes is directly related to the quality of communication. Effective communication in a healthcare organization engages staff, conveys trust, and sets expectations for accountability (Men, 2014).

Miscommunications or errors in communication are a leading cause of serious medical errors. Medical errors then lead to preventable adverse events, which may include death or injuries to the patients. It is said that communication errors occur during the hand-off of patient care from one provider to another (Starmer, Spector, Srivastava, West, Rosenbluth, Allen, Noble, Tse, Dalal, Keohane, Lipsitz, Rothschild, Wien, Yoon, Zigmont, Wilson, O’Toole, Solan, Aylor, Bismilla, Coffey, Mahant, Blankenburg, Destino, Everhart, Patel, Bale, Spackman, Stevenson, Calaman, Cole, Balmer, Hepps, Lopreiato, Yu, Sectish, & Landrigan, 2014).