Examples Of Rapport And Empathy

Empathy is a two way process, its about trying to fully understand what your client is saying and feeling and also showing your understanding to your client.

When assessing clients a specific skill that I identify with is empathy. Empathy is the ability to understand and share feelings of others. To effectively display empathy requires certain characteristics. Some of the characteristics of empathy that I employ are; having the innate ability to put myself in the other people’s shoes. This allows for a better understand toward the experiences the family has gone through. For empathy to be displayed accurately, effective communication is essential. Effective communication is asking the right questions and providing reflective listening so the family knows the professional truly understands their circumstances. Effective communication allows for an accurate assessment of the family. Effective communication is a vitally important component of empathy. Empathy can be displayed though effective communication, such as, effectively

An example of a minimal response I made that conveyed empathy would have been; when the client was describing her feelings of not being respected in her workplace and I responded by saying: “sounds horrible”. This short response did not interrupt the flow of conversation, and encouraged the client to continue. My tone of voice and facial expressions were also congruent with someone who empathized and was interested in what was being said.

The importance of empathy in any helping profession, medical or social, cannot be overstated. The workers that exemplified it in their practice did the best that they could with their limited resources.

The ability to effectively communicate with a wide range of people is a vital factor in working towards building relationships that may flourish and enable the gaining of confidence and trust. As a practitioner, it is important to be patient, approachable, non-judgmental and a good listener. Open communication and a positive attitude

Rapport is built from a trusting, honest, and authentic relationship, which strengthens the therapeutic bond in order to reach goals and maintain treatment. Moreover, the use of verbal encouragement and reflection of feelings is helpful for strengthening the alliance (Sharpley, Tabary-Collins, Bates, Lee, & Fairne, 2000). Additionally, rapport is associated with better positive client outcomes due to the therapist-client interaction and is more important than the type of treatment being applied (Sharpley, et.al., 2000). An example, of when to employ these methods is when clients are at high risk to include complicated disorders such as borderline personality disorders. Many times a clinician will have to work with clients that are going through a lot of pain, traumatic moments, death, personal doubts, and professional risks that will require using the above methods to build rapport and overcome barriers (Geller & Greenberg,

Accurate empathy - accurately sensing the client's world and communicating that understanding. Genuineness - self-awareness, honesty and openness; being real (not phony). Unconditional positive regard - accepting and valuing the client as a unique and worthwhile person, being nonjudgmental. Active listening - listening carefully and empathically to the client's story with undistracted attentiveness to 1) gain an understanding of the client's problem, 2) learn how the client thinks, feels and acts, 3) discover the client's strengths, assets and personal power, and 4) build rapport with the client. This includes maintaining comfortable eye contact and open body posture. Reflecting - mirroring the client's thoughts and feelings to demonstrate active listening and encourage the client to continue speaking. This includes: Restating - repeating verbatim the main thought or feeling expressed by the client. Paraphrasing - stating, in your own words, the main thought or feeling expressed by the client. This 1) lets the client know you are working to understand what they are communicating, 2) brings focus to the client's communication, 3) allows the client to correct any misperceptions or misunderstandings, and 4) encourages client self-exploration. Summarizing - summarizing, in your words, a set of thoughts or feelings expressed by the client. Open-ended questioning - Asking questions that require more than a minimal or one-word response by the client. They usually begin

The test of empathy in your relationships is when something goes wrong (and it will), does the person offer to problem solve and help or do they point the finger. In most cases people have transactional style relationships where they look to assign blame rather than problem solve and help. Empathy based relationships allow you to get more done and faster when operating in the matrix and leading horizontally. For empathy to develop in your relationships, you need to invest in people when you don’t need something. You need to look for ways to help them be successful by supporting them, helping remove obstacles and looking for co-authorship opportunities rather than trying to win for yourself. When we make this one of our management habits, trust and empathy will begin to form in your relationships and be part of our operating style, increasing our leadership efficiency and

Thankfully, weather we realise it or not we all have the ability to offer empathy when communicating with people dealing with loss, trauma, grief etc.. This can be a personality trait that some people naturally have or this skill can be picked up and developed from interacting with other people throughout our lifetime. Social carers are trained to use this skill when interacting with clients who may be suffering in any way. These people may be experiencing very low points in their life and need empathy to feel accepted and feel like they are not alone on this journey. This emphatic approach also helps the client open up more about their struggles as a result of this effective approach.

Is Empathy a prerequisite for a good Therapeutic relationship? If so, what is the optimal degree of Empathy required for a positive Therapeutic outcome? In the recent years, much emphasis is placed on understanding what "ingredients" in Therapeutic relationship contribute to a positive outcome. Many researchers have attempted to separate essential aspects of the Therapeutic relationship. Rogers (1957) quoted three essential aspects that were vital to attain a "psychological climate" in where a client could reorganize himself. These aspects were characterized as genuineness in the relationship, acceptance of the client (warmth), and accurate empathic understanding of the clients’ phenomenal world. Findings of previous studies shows that these three aspects are separate and can be measured independently (Bergin, 1967; Truax, Wargo, Frank, Imbe, Battle, Hoehn-Saric, & Stone 1966).

People should feel comfortable when expressing their feelings to the interviewer, for a decent relationship to begin. The human service professional do not have to agree with the client, in order to show empathy but understanding. Counselors must recognize important nonverbal clues when speaking with clients. According to the “Mental Health Facilitator” people should start with self-alertness and advancement of empathetic abilities (MHF, Empathy: An MHF Feeling).

When someone has empathy if gives them the ability to look at the situation from the perspective of the client. According to Martin (2014), “empathy in a counseling relationship, involves the ability and willingness to experience a client’s beliefs, thoughts, and feelings through the client’s personal lens” (63). Consequently, by having empathy it will allow you to properly evaluate the whole situation, and provide sustainable help. An empathic heart will promote active listening skills. Being empathic will give you an engaging mindset. Martin states (2014), “Active listening counseling relationship also includes behaviors such as maintaining direct eye contact and observing the client’s body language. This will make for better

Find out what is similar and common between you as the worker and the person as the client and affirm the similarities and commonalities.

It is important to build rapport with your client/colleague as it gets there unconscious mind to accept and begin to process your suggestions. They are made to feel comfortable and relaxed-open to suggestions. Rapport is one of the most important features or characteristics of unconscious human interaction. It is commonality of perspective, being in "sync", and being on the same "wavelength" as the person with whom you are talking.

an explanation of how to develop a rapport with colleagues and customers through the use of effective verbal and non-verbal communication skills