Apollo pharmacy comprised of a progressive team full of abilities. However, a new survey exposed troubled employees with poor job motivation. Employees mentioned the inadequate motivation for their job on the remarks. These comments disturbed management considering the effect of job motivation on work performance. The work performance of one employee alters the organization. From this analysis, one disgruntled employee damages the business. In a like manner, the employees lacking motivation contribute to low product outcomes. A low product outcome restricts the pharmacy’s survival in the market. Therefore, emphasis hovers on techniques to make Apollo Pharmacy’s team effective and motivated. Without an effective team, the pharmacy obstructs …show more content…
In this setting, the management’s role includes reinforce of the ideas with group building activities. Examples of a problem-solving approach includes the Step-Wise Approach (BOOK 21). From the Step-Wise Approach, the employees apply the skill to “define the problem, identify the potential cause, and make recommendations to take action” (BOOK 21). The Step-Wise Approach compels employees to view the problem’s outcome (BOOK 21). As a matter of fact, the Step-Wise Approach restricts hasty decision making (BOOK 21). Encompassing this process, the Step-Wise Approach assists patients by forcing employees to be sympathetic and responsive (BOOK 21). As a result, the Step-Wise Approach raises the staff’s participation and self-fulfillment (BOOK 21). This self-fulfillment introduces the job motivation, job satisfaction, and lower job turnover rates …show more content…
These preventative measures incorporate the formation of a team with the employees’ essence of a high-performing type (BOOK 320). After evaluation, the individuals contracted for the team embody those high-effective characteristics. These individuals share leadership with “feelings of empowerment, freeing up, and servance of others” (BOOK 320). Under those circumstances, the team members embrace a strong sense of accountability (BOOK 320). As mentioned, the lack of an employee’s ownership detrimentally approaches the team’s goals. Therefore, a lack of employee ownership involves lack of employment. Existing for a common goal, this team approach prevents existing for different purposes (BOOK 320). With this cohesion, it creates “open communication, trust, clear roles, and encouragement of collaboration” (BOOK 320). This environment grants the resolution of conflicts at the present time (BOOK
According to researcher Lindner (1998), motivated employees are needed in our rapidly changing workplaces to aid in the survival of organizations. Not only is it important to meet the needs of the consumer, it is equally important that to make sure that associates are taken care of and remain motivated. For this reason, Gibson, Ivancevich, Donnelly and Konopaske (2012) “states much of management’s time is spent addressing the motivation of their employees” (p. 125). According to the Encyclopedia of Small Business (2007), employee motivation is the level of energy, commitment, and creativity employees bring to their jobs; the inner force that drives individuals to accomplish personal and organizational goals (Lindner, 1988). Despite its obvious importance, employee motivation can be an elusive quest for managers due to the multiplicity of incentives that can influence employees to do their best work. The reality is that every employee has different ways to become motivated and the knowledge of how to motivate them is key to organizational success. It is imperative that employers get to know the personal needs and wants of their employees in order to establish tactics in which to motivate each of them. Once achieved, “managers are in a better position to encourage and reward employees to behave in effective ways” (Gibson et al, 2012, p.
Motivation in the workplace is very crucial for businesses and people. For most healthcare managers they have a lot of stress on them daily. As manager they provide leadership, guidance, and skills to their employees. Making sure the workplace operates correctly not only for the success as a team but also for the public. There are different ways motivations can affect us in a behavior standpoint. Quoted “Based on psychological and neurobiological theories of core affective experience, we identify a set of direct and indirect paths through which affective
As a result, they can affect items that are working properly, as well as, incur associated cost without the benefits (Taylor, 2015). Next, the firm should glide toward step 1, which is the redesign or the adaptation of the individual’s roles, responsibilities, and relationships (Spector, 2013, p. 42). This step allows the employee’s to discover who they need to work with, how they will benefit the company strategy, and the outcomes they wish to achieve. In this particular scenario for illustration, the team of nurses, therapist, tech, and schedulers will needs to work together, discover what they needs to do to make an impact (minimizing wasting products or ensuing they charge them out to the patient), and move from only providing quality care to providing quality, cost effective care. The importance here is that the employees devised this new concept rather than top management forcing it down the chain. This area can also present some potential problems. The team or organization can be risk adverse and fear making mistakes or failing (Recklies, 2001). For example, if 2 options are available, the person will go with the one that has lower risk instead of the one that may be more risky and provide a higher return or better outcome. Moreover, employees may be resistant to change as they are uncomfortable with it, do not see the new skills as beneficial, or they prefer the status quo. The second step, help, requests
In today’s work place employee satisfaction is just as important as it has ever been in history. With employer cutbacks, job eliminations, pay reductions, and business closings employee satisfaction must be at the forefront of employer’s plans to be successful. In the case of Riordan Manufacturing the company has a problem it cannot ignore, employee motivation. Riordan Manufacturing is a global plastics producer that employees 550 people and earns an
Employee motivation is, or at least must be, one of the key issues for directors, managers and personnel managers. The leader must be able to find the sensitive strings of his subordinates, which can be motivated by influencing them to achieve high performance. The correct use of motivation encourages staff to make more efficient use of their knowledge, skills, and talents. In today's turbulent, often chaotic environment, commercial success depends on the employee's talent and effort. Despite the many existing theories and practices, some of the motivation of leaders today remains a mystical term. This is partly due to the fact that people are motivated by different things and techniques.
The change project involves the implementation of post-discharge calls to monitor patients, hence prevent readmissions. Thus, the hospital needs resources that include personnel, equipment, technology, and travel in some instances. Additionally, Sullivan (2012) argues that employee motivation and continual development helps improve the job performance. As such, the hospital will be required to put additional resources for the purposes of employee motivation and education.
The biggest problem to a manager is managing employees. This is because employers often do not know how to handle their employees. An effective manager knows that motivation is a difficult skill to acquire. So over the years, many theorist have studied motivation in order to
The success of any business depends on the productivity and satisfaction of its employees. Employees need to be motivated to work. Motivation can be defined as the inner force that drives individuals to accomplish personal and organizational goals. Motivation can be either intrinsic or extrinsic. For an individual to be motivated in a work situation there must be a need, which the individual would have to perceive a possibility of satisfying through some reward. Intrinsic motivation stems from motivations that are inherent and arise from performing the task of the job itself, which the individual gets a feeling of either positive or negative motivation as a result of
Over the last several years, the issue of employee motivation inside the workplace has been increasingly brought to the forefront. The reason why is because, globalization has been having an effect on the ability of firms to compete (which is placing more pressure on them). To deal with these challenges, most organizations are relying on their employees. The results are that those employers who are able to use this resource will be able to make adjustments quickly. This is when the firm will be able to maintain their dominance in the marketplace.
Motivation in the workplace is one of the major concerns that managers face when trying to encourage their employees to work harder and do what is expected of them on a day-to-day basis. According to Organizational Behavior by John R. Schermerhorn, James G. Hunt and Richard N. Osborn the definition of motivation is "the individual forces that account for the direction, level, and persistence of a person's effort expended at work." They go on to say that "motivation is a key concern in firms across the globe." Through the years there have been several theories as to what motivates employees to do their best at work. In order to better understand these theories we will apply them to a fictitious organization that has the following
Industrial/Organizational (I/O) Psychology is devoted to the study of employee behavior in the workplace and understanding the issues facing organizations and employees in today’s complex and ever changing environment. Motivation refers to the set of forces that influence people to choose various behaviors among several alternatives available to them. An organization depends on the ability of management to provide a positive, fostering and motivating environment for its employees in order to increase profits, productivity and lower turnover rates of its employees. The purpose of this paper is to discuss and compare six academic journal articles and explore the behavior, job, and need based theories of motivation that can aid management in motivating and understanding their employees. Finding that delicate balance to can sometimes be elusive so effectively learning how to motivate by understanding, controlling and influencing factors to manipulate behavior and choices that are available to employees can produce the desired outcome.
Many organizations have difficulty forming effective working teams and that is because labor and management lack shared values. Another reason is because of the structure and function of problem solving teams was not established according to behavior science concepts and techniques. Additionally, it is important to consider that it is not always necessary for supervisors
Apollo Pharmacy is a locally owned independent pharmacy based in downtown Savannah, Georgia (“About Us,” 2016). With ambitions of catering the best possible care, it is invested in exceptional patient care. Apollo Pharmacy serves patients with vaccines, flu shots, vitamins, herbs, over-the-counter products, diabetic supplies, and prescription needs (“Services,” 2016). Additionally, the pharmacy provides medication therapy consultation, monthly prescription pick-up, prescription refills and reminders, prescription savings, free medication counseling, free blood pressure monitoring, and free home delivery (“Apollo Pharmacy,” 2016). Apollo Pharmacy is devoted to being an accessible preference for patients by accepting all major drug plans (“About Us,” 2016). Furthermore, the pharmacy caters to the needs of local college students by accepting SCAD cards (“About Us,” 2016). With a solitary site at 418 West Broughton Street, the pharmacy works as a convenient location for patients to gather their supplies and medications (“About Us,” 2016).
In the problem analysis phase of effective decision making, group members should recognize any obstacle that may arise that needs to be improved or changed and determine the characteristics, magnitude, and possible cause(s) of that obstacle confronting them. This phase lays the groundwork for what the group should be prepared for as they work together (Hirokawa & Salazar, 1999 p. 170).After analyzing the problem, the group should then discuss and establish goals and objectives in order to generate proposed solutions of
It is imperative to take note that for a healthy organization to be in place, team members ought to