Executive Summary Of Big Bazaar

Today’s world competition is very strong in every kind of businesses. Every organisations must provide high quality products or services in order to survive, however their competitors also providing the same or comparable products or services. An important way to an organisation to get an edge over its competitors is to provide extra service to satisfy and delight their customers, which can retain them and also gain new customers. Therefore the achievement of customer satisfaction must be a major objective in all organisations.

There are source of providing retail space of marketing products which provide convenience and entertainment for consumers as well as retailers .they are now not only present in metropolitan cities but second tier cities such as Nagpur, Chandigarh , Surat etc. According to Knight frank India about 70-75 million sq ft space is used by malls of this 74 percent share present in NCR ,Pune ,Mumbai and remaining 26 percent in second tier cities ,such type of retail format provide effective mall management, right tenant mix, innovation, ample parking space which would help in development of malls.

Without customer there is no market. As the customers are regarded as the superiors in today’s market, their satisfaction level and their preferences should be keenly studied

Today's world competition is very strong in every kind of businesses. Every organisations must provide high quality products or services in order to survive, however their competitors also providing the same or comparable products or services. An important way to an organisation to get an edge over its competitors is to provide extra service to satisfy and delight their customers, which can retain them and also gain new customers. Therefore the achievement of customer satisfaction must be a major objective in all organisations.

- It can also be an excellent specialization approach to combating a large box. Stores like Wal-Mart are the master of the breadth, not depth. This is due to smaller margins; supermarkets are usually able to carry only the products most in demand. Smaller retailers can pick status through the implementation of the relevant product lines or items that are not great boxers. Examples can be found in

High Quality Customer Service: By providing superior customer service, there will be positive future growth. This is done by focusing on customers and providing services and products they want. The sales initiatives are specifically designed to meet the needs of their customers. This is why they are ranked in the top 20 best performing companies and Home

Good service makes you feel like a valued customer. Thus, you will keep on going back to the store or buy the product again. If a shop has poor service lots of customers won’t visit it again. For example, my family goes to a Lebanese restaurant constantly because of the good service as they make us feel like valued customers on top of the good food.

If company failed to offer the merchandise and services to the customers, which they want, then the sales will be limited and which will cut down their revenues and profits.

Long customers queues –When customers using convenience shops finally come to a decision and are ready to buy items, the store could be full of shoppers in a line for tills, as a result this may put some customers off in conclusion render buyers that will

1. What is Target’s overall mission and strategy (check its corporate website)? Why do you think that Target’s strategy in Canada did not work and resulted in a failure and a huge loss for the company? Target’s purpose and mission is to fulfill the needs of its customers by delivering outstanding value and experiences; its “Expect More. Pay Less.”

The article mentioned that company could not achieve because it did not satisfy its customers. To start with, having good quality of services and products

Because most services are dependent upon people (employees, customers), HHBBQ must avoid past mistakes in variations in quality and inconsistency such as overstaffing, food waste, and less than ideal image promotion (Ferrell & Hartline, 198) to maintain high service quality and profitability.  Although service quality is a subjective phenomenon (Ferrell & Hartline, 198),  this particular marketplace would not allow for service customization but allow HHBBQ to focus on food quality and speed of service to meet their customers’ needs.

To begin, customers often found it difficult to contact customer service and found their response to

Customer satisfaction and service quality are the two important components that direct anyone’s attention in every concept related to marketing, services, etc. (Spreng and Mackoy, 2006). In today’s competitive era, the success lies in

The existence of products outside of the realm of the common product boundaries increases the likelihood of customers to switch to alternatives. With competitors and fellow industrial, agricultural, construction producers JCB from and operating in the UK. Making it a difficult market to break into and to be competitive in.