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Redbox Executive Summary

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In order to maintain market share, Redbox must continue to meet consumer needs. Strong businesses require leaders who are continually working to improve the relationship between consumers and the business. Simply asking what the consumer desires will provide terrific ideas on areas the company can improve or if a new product is needed. “Markets aren’t growing, so firms increasingly compete for a piece of a shrinking pie by introducing one insignificant new product after another (Cooper, R. G., 2011).” Redbox is already a market leader by providing a service that is unique compared to other competitors. A great way to expand the market share would be to introduce a new idea or product. For example, Redbox could offer audiobooks or music CDs

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