Executive Summary
This report consists of three parts. The first part introduces the two multinational retail stores, Tesco and Walmart, with their backgrounds and history respectively.
The second part discusses the evaluations and comparisons of the business ethics and business norms/practices in both the organizations. It describes in detail, their customer care services and behavior towards the employees of the company and their attitude towards the environment.
The third part is the recommendations based on the theories of ethics that describe how the companies can do better.
The ethical theories discussed here on the basis of the two companies are
- Utilitarianism
- Rights
- Justice
- Ethics of Care
Company background
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It sure did make Tesco happy but the total amount of unhappiness found at the end of these activities was lot more than what Tesco achieved. In terms of utilitarianism, it was not a good way opted by Tesco, rather it should had considered the local market before stepping their foot in that area.
Ethics of Justice
Ethics of Justice means giving every person what they deserve or giving each person his or her due part. Justice and fairness are closely related terms that are often today used interchangeably. There have, however, also been more distinct understandings of the two terms. While justice usually has been used with reference to a standard of rightness, fairness often has been used with regard to an ability to judge without reference to one's feelings or interests.
Recommendation:
Tesco abuses its power on smaller merchants and buys off their businesses. In order to stop that the international markets and local authorities should restrict Tesco from doing such injustice acts. Tesco should be fair and give them equal chances to market their business.
Conclusion
Tesco and Walmart are the. This success did not happen by chance yet it is the after effect of adequate authority and administration. Vision is the key to these two organizations'
The literal meaning of justice is ‘the quality of being morally right and fair’ but there are various theories which can be considered and compared since they all define justice in a different way.
Walmart is known throughout the entire world as one of the most popular chain department stores. Actually, most have probably visited a Walmart store in the past week. Though Walmart stores seem to be a normal part of life the average person more than likely has little knowledge that pertains to Walmart’s success and business culture. This paper will guide one through the history of the organization, why Walmart is successful, what could threaten or open new opportunities, and how might they hold a competitive advantage.
Every business develops a set of ethical principles that they abide by. The business ethical principles intentions: it construct the business certainty in the community , maintain the employees liveried in what the business attempt to have as structural conducts and aid the employees consume principles to make ethical choices that guards the business. In a culture with a diverse assessment structure and augmented judgment visibly by companies with changeable ethics and interests, there appears to be further difficulties on business individuals to make tougher ethical assessments. In our day-to-day performances, we depend on on our ethical principles to monitor us in the correct path and do the correct things. The substance of any efficacious and perpetual business is they segment a mutual ethical matter concentrating on presenting and generating value along with allocating their business values with the citizens they network with on a day-to-day basis.
Under this task I will explain the ethical issues that business needs to consider in its operating activities and how a business they could improve the ethical of their operations and also I will evaluate the influence of stakeholders exert in one company.
The author starts the book off with an introduction of Canadian retail stores and how they came into business relatively after the ones in US and Britain. However, the largest departmental stores such as Eaton’s, Simpson’s,
Tesco has expanded into many other countries over the years, but as the “BRICS” economies are becoming increasingly attractive, an opportunity to venture into these economies seemed to be a ‘rising star’ for Tesco. Tesco’s ‘eye on the prize’ meant that they took their eyes off what made them successful in the first place- their UK stores. Ultimately, expansion into China, India and Thailand has left what was their ‘cash cow’ UK stores to currently become their ‘problem child’. Losing focus on their original investments meant that they “slipped behind in terms of stores, service and innovation.” http://www.bbc.co.uk/news/magazine-17767565 In addition to their struggles to maintain the success of their UK stores, focus on China, Thailand and India had a massive impact on their competitors such as Asda, Sainsbury’s, Lidl and Aldi. During the time that Tesco focused on the new move, it was an opportunity for its competitors to steal Tesco’s 30% market share – Sainsbury’s brought in “By Sainsbury’s” and Asda brought in “Chosen By You”. When Tesco realised their mistake and focused their attention on their UK stores, they invested in the “Big Price Drop Flop” but the £500m campaign only damaged their branding image, as customers thought the quality of their products had dropped. It was a clear step by step process for Tesco losing its place
Tesco operates in 14 different countries. Therefore its performance may be influenced by the local legislation and political factors. There are
As I have begun to read and think about this topic, I have realized that I do not have a strong grip on what justice means. I have looked up the dictionary definitions, found the word itself used in many a context, and from individuals from varying social, cultural, and religious backgrounds. So what I have found so far is justice is fairness or has something to do with fairness.
Whilst retailers elsewhere are struggling, several commentators have been going beyond the marketing factors, behind their success, instead paying closer attention to the firm’s unusual model of ownership and control.
Justice is a word that seems to be hard to find a definition for. Everyone has their own idea of what it is, who knows if they’re right or wrong, but somehow they came to a conclusion of what justice is to them. Two philosophers that had interesting views of justice are Nietzsche and Plato, these two men discuss justice in their books, “On The Genealogy of Morals” by Nietzsche and “The Republic” by Plato. According to Nietzsche justice is, occurs between those who are equally powerful. He explains this concept further in his essays in “On The Genealogy of Morals”.
To me justice means treating everybody fairly. Giving everybody the same rights and privileges no matter what race, gender, or walk of life. This can be very difficult sometimes because circumstances in the situation are almost always going to be different in some way. According to ( findlaw.com) justice is the notion that is based on the concept of moral rightness that incorporates varying perspectives on fairness, ethics, rationality, religion, and law. I am sure everybody has heard the saying life isn’t fair and that is a true statement. No matter how hard the justice system tries to make things as fair as possible there will always be somebody who dislikes it. I guess you really can’t please everybody.
In just over half a century Wal-Mart’s global reach had gone from just one store all the way to 11,450 stores in 27 countries. This is one way of saying that Wal-Mart is a multinational company and that its globalisation is only limited by its host’s country. The current increase in globalisation has accelerated due to the rapid growth of multinational companies such as Wal-Mart.
Fernie, J., and Sparks, L. (ed.) (2004). Logistics and Retail Management Insights into Current Practice and Trends from leading Experts, 2nd Ed., London: K
Profits for Tesco’s operations in Europe, Asia and Ireland increased by 78% during the last fiscal year. The company has a strong brand image, and is associated with good quality, trustworthy goods that represent excellent value. Tesco’s innovative ways of improving the customer shopping experience, as well as its efforts to branch out into finance and insurance have also capitalized on this.
Tesco had to adapt to the local requirements, offering new solutions to previously recognized issues, by combining centralized purchasing and working with local suppliers, Tesco achieved economies of scale and transfer the benefit it to its customers in its express outlets. It actively engaged in creating a favorable environment in various markets; from bringing its UK based suppliers to USA and setting up in DC to engaging in Thailand with local community to explain the benefits of its value chain.