Expanding a One-Store Operation to a Two-Store Operation

The success of a project can ultimately depend on your ability to develop the support of, and manage the expectations of, key people. The successful management of stakeholders can have a substantial and immediate impact – satisfied stakeholders can greatly improve the progress and relevance of a project and ultimately contribute significantly to its success. Undertaking a stakeholder analysis can be an important first step in managing the human and social capital resources in your project.

If invested in and developed, employees are more likely to feel their social needs are met by being part of a team are well regarded and appreciated for their skill set and therefore motivated to work harder to reciprocate which leads to higher production and efficiency. People are able to realise their abilities and potential, take on more responsibility or variety of tasks which improves versatility and prevents boredom leading to demotivation. Staff feel happier if they feel valued and are likely to stay within the organisation.

This helps in maintaining a friendly relation with the members later on. This in turn, helps in the motivation of employees which result in the firm’s success.

It adds value to the business i.e. it enhances the business operations which would inturn have a positive impact on the business

The organizational design of Dunkin Donuts already exists as a franchising company using a unitary form of management. Beckman (2009) defines unitary form or U-form organizational design as, “A model in which similar tasks, such as production tasks, are grouped into specialized units creating economies of scale and the familiar functional silos that still exist in many organizations today” (p. 7). The U-form design will have to be used to allow the new locations to function inside the Dunkin Donuts franchise system, but we believe it can be adapted and improved by making a few simple changes and additions. After working with and looking deeper into the current organization design of Dunkin Donuts, we believe it can be improved by simplifying the design of each new store location to a simple structure design. The new store locations need to feel more like locally owned, down home country stores. Every new and existing customer should be able to walk into each of our new location and feel like all the employees have known them for

I believe the question that faces Dave and Busters is which segment is more profitable and how can they satisfy both segments.

* It will help enhance creativity, encourage the birth of unexpected but beneficial ideas and improve innovation as well as provide strategic feedback since strategic initiatives will be continually measured and evaluated against the organization’s standards as well as that of competitors.

All internal stakeholders want to be part of this development and are motivated to make it work

This method will help them find and appreciate possibilities together for pursuing enduring resolutions that will positively impact communities, future generations and the company. It will also ensure that both the company and the communities will always understand each other 's interests, issues, needs and concerns. Also, they support programs and institutions that contribute to building an educated and engaged workforce7. This enriches the individual’s skills and also provides skilled workforce for the company as they will be operating in a knowledge and skill rich environment.

The company aims at ensuring that they are recognized as a leading company in its industry and rise above the noise in the market that is caused by competition.

helps employees to see the change effort. This reduces incorrect rumors concerning the effects of change in the organization.

Even though Dunkin Donuts is an international business, each individual store has its own set of goals and missions to achieve success. This is also known as the value chain, which is “the process or activities by which a company adds value to an article, including production, marketing, and the provision of after-sales service.” (Oxford) After observing and working for Dunkin Donuts, the business’ success is primarily based off the happiness of their loyal customers and smooth teamwork of their employees. This particular Dunkin Donuts on Western Avenue in Peoria, Illinois is faced with a lot of challenges, but with the right approach to these challenges can make their business even more successful.

1. Decide on a set of appropriate actions (minimum of 2 per stakeholder group) that you can take to maximise the chances of the following stakeholder groups actively participating in your project: Divisional Finance staff, HQ Finance staff and the I.T. team. For each action that you suggest ensure that you consider both the potential positive and negative sides of your approach. (6 marks)

The employees feel that they have greater responsibility and trust put on them, this can generate greater participation, commitment, and a better job performance.

Buster’s is a convenience store specialized in servicing daily needs of occupants of the office building where it is located. It offers variety of products to satisfy customers’ daily needs including snacks, pre-wrapped sandwiches, bottle/canned beverages, stationery, greeting cards, newspapers, paperback books and small gift items.