Explain How Communication Skills Are Used in Health Care Essay

1532 Words Dec 7th, 2012 7 Pages
Unit 1- D1: Explain how communication skills can be used in health or care environment in effective communication

Communication is much more than just talking; it the means of getting the message across through obtaining information, giving information, ideas shared, opinions and views. (buzzle.com, 2010)However it is important to have a good communication between service users and the service providers which then helps to build a good relationship. There are four types of communication which include verbal, non verbal, written, computerised and special communication.
So In this assignment I am going to be talking about the different communication skills used in a health settings i.e. (hospitals, nursery, mental institute, schools,
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Some of the examples of written communication are the letters sent to the patient, reports, appointments, notes, prescription. In social care settings, where there are old people, children, mothers. They cannot remember some things. So the written method helps them and helps service providers to remember import facts. The examples of written methods are the letters send to the family members, menu, and care plan. In early years setting, it is necessary for parents to know what is going on with their children.

Computerized method: The purpose of this kind of communication is to exchange information quickly, maintain security by password system, and build relationship. (Groups of works, 1914) In health care setting, this method can be used to diagnose online, for the awareness of people about the symptoms and prevention of certain diseases. X rays and other screening information can be sent immediately between hospitals which could speed up diagnosis. Reports and appointment can be sent through email which helps in saving time, for fast communication. In social care settings, emails, advertisement, care plan, records of visit are the examples of this type of communication. In early years settings, the messages and reports of children can be sent through mail which saves the time of parents. They can interact through it so it