There are many forms of communication which can be used to meet the different needs of individual's and these may include one or more of the following:
Verbal communication is a two way process and should involve active listening. I will need to adapt my style and method of communication based on whom I am communicating with. For example, if I am communicating with a professional such as a GP the communication will be formal as opposed to how I would communicate with a service user where communication is more informal. There are some basic do's and don'ts which can aid verbal communication. These are:
DON'T cover your mouth when speaking but DO speak clearly and slowly
DON'T use inappropriate language but DO be sensitive to a person's culture
2. Using two specific examples, explain how to choose the most appropriate method of communication to meet your needs and the needs of others.
Good verbal communication is an inseparable part of professional communication. In a business, I believe you come across people from various ages, cultures and races. Fluent verbal communication is essential, to deal with people in important meetings or other events/situations. I also think that a self-confidence plays a vital role which when clubbed with fluent communication skills can lead to success and I make sure I don’t forget this when communicating in my job role.
Explain why effective communication is important in developing positive relationships with children, young people and adults.
When using verbal communication in a business setting you should carefully plan. Be sure to know what purpose you have – whether you are informing people, providing a guide on something, persuading people of something, giving instructions, etc. With this in mind, be sure to be well informed on the topic in question as verbal communication opens up to questioning from others and you should be able to provide any relevant information. Also be sure to consider how what you are saying may affect those you are saying it to and consider this in your presentation of information. Then you need to deliver your content – be sure to make any greetings required and ensure people are settled and comfortable leading to open communication from all. Be sure
need verbal communication, we need to know how to listen and how to read body language. In fact communicating is not only “using words―, we need to know which words and gestures to use and how to use them and also how to interpret those of the other person.
Approaching the task of having to communicate with your customers to affectively resolve their problem can be a difficult task, therefore using various negotiation techniques in the process will be very important. Before anyone would contact a customer regarding their problem, you would always need to know what has to be achieved in the long run of the discussion, as you will effectively be working towards what’s best for their service whilst it being beneficial towards both customer and the organisation. Sometimes customers may need something improved on their service which is out of the ordinary, therefore it is my task to comprise and introduce other products or services that we have available to offer in order for their satisfaction and a positive customer experience. Listening carefully is one of the most crucial aspects of negotiation, as you must be able to offer new products and services whilst communicating with customers, which can be proven to be quite the task itself, therefore you would always have to be alert and listen very carefully to their needs in order to offer them the correct product or service for their need.
I am of the opinion that as a child practitioner an essential part of our work role will involve actively seeking to evolve and where apt build relationships. Consequently having a significant impact on children and young people’s lives.
There are many communication methods in order to meet someone’s communication needs some of this communication methods are:
Verbal communication is generally any method using the spoken word but in a care setting this includes the pitch of your voice the rhythm you speak the language you use the speed of your voice and the tone of your voice. This can be in a phone coversation in a meeting, talking to friends or people around you. In a care setting a care worker has to understand how to use these skills when talking to a client and how it can affect the client. For example in a care home for the elderly if a care worker was to talk to
It is important to agree and commit to a strategy for communicating as a project team. Consider options. Having a communication strategy that people haven’t had an opportunity to agree on, or who aren’t aware of, will mean that communication won’t be effective.
People from different backgrounds may use and/or interpret communication methods in different ways because every family has their own way of communicating together. For example: some children might hear or speak more than one language at home or they could hear others swearing. This can affect children’s communication and how they communicate as adults.
evidence of studies that dispelled many of the myths about the drug. n118 For example,
I do believe that Danny has trait communication apprehension. He is shared of speaking in public and has had a bad experience when he was younger which added to his fear. “In fact several national studies have indicated that the fear of public speaking is the number one fear of Americans (above, snakes, drowning, heights, and death)” (Wrench, McCroskey, & Richmond, 2008, pgs. 67-68).
In the ten factors of communication, I believe that disability should be included since it involves people with speech, hearing, or physical impairments. Disabilities relies heavily on communication that is non-verbal such as sign language or simply, touch. With family members diagnosed with autism and down syndrome, I understand the challenges in communicating that include attention span and enunciation. I feel that no factors of the ten should be removed because they all affect the way that a person communicates.