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Explain The Main Functions Of The PFS

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As part of the Patient Financial Services (PFS) department, a student intern was assigned to me to assist in my task. When asked by my student intern to explain what the main function of the PFS department is my response would be that the department which is commonly also known as Patient Accounts or the Business Office. Is responsible for recording patient transactions, such as charges, payments, adjustments, and write-offs. The PFS also prepares insurance claim forms and patient statements depending on the circumstances. Not only do we process and handle the financial end for the hospital. Most importantly we have to be able to understand and be able to resolve billing issues in order to assist patients should they encounter any questions

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