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Explain Why Offices Should Have A Well Written Payment/Collection Policy

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Discuss why offices should have a well written payment/collection policy. Why should the staff be familiar with the policies? How should the policy be provided or posted? What are the consequences of unclear policy? Offices should have a well written payment/collection policy because you want to make sure that the patients know what is expected of them. Collecting and taking payments from patients can already be a challenge. So when a patient is aware of the written payment/collection policy, they are less likely to have problems with person taking the payments. The staff should be very familiar with payment/collecting policy because you do not want everyone to tell the patients different things. The policy should be posted in the reception
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