Explain the Factors Involved in Planning the Monitoring and Assessment of Work Performance

Contents Page Qualification structures Unit 5001 Unit 5002 Unit 5003 Unit 5004 Unit 5005 Unit 5006 Unit 5007 Unit 5008 Unit 5009 Unit 5010 Unit 5011 Unit 5012 Unit 5013 Personal development as a manager and leader Information based decision making Performance management Resource management Meeting stakeholder and quality needs Conducting a management project Financial control Marketing planning Project development and control Human resource development Managing recruitment and selection Being a leader Leadership practice 3 4 5 6 7 8 9 10 11 12 13 14 15 16

* A correct and appropriate description is given of two or more issue that will influence the choice of leadership styles or behaviours in workplace situations although the description may be limited and the links to workplace situations may be more understood than clear (criteria for a pass on this question)

As previously stated, there is a need for improvement in the area of recruiting and selection specifically with diversity. Therefore, there is a process to increase diversity within the recruitment and selection process.

Three ways of gaining executive commitment to diversity are to gather data and to assess the organizations current commitment to diversity to show where and why there is a need for change. The development of diversity council can also garner executive support because it offers a way for executive members of an organization to have a dialog with other members of an organization about diversity. Systematic changes are also necessary such as hiring from a diverse roster of candidates when filling a position. (Moodian, 2009,

1 Understand the Impact of both the law and organisational procedures on the process of recruitment and selection

Recruiting and retaining a culturally diverse workforce are crucial components for an organization that wants to build and sustain a successful operation. Organization must identify and take necessary action to resolve issues involved in the recruiting and

I hereby confirm that the work submitted is my own work and that all source materials have been acknowledged.

Given that coming up with the coffee shop would incur a lot of effort, time and investment, having the right people for the project and managing the project team in an effective and efficient manner would be very important. The project team for this project is given below would be there for the duration of the project, and assigned various tasks that would need to be done. There would be additional people engaged if required based on any specific requirement that may be there.

To identify and and explain at least 3 organisation benefits of attracting and retaining a diverse workforce

This report identifies and assess factors that affect an organisations approach to both attracting talent and recruitment and selection. It also identifies and explains benefits of attracting and retaining a diverse workforce, describes methods of recruitment and methods of selection.

I tailor every interaction with my customers to their specific needs and desires by simply giving them a chance to talk and by asking a few simple questions.” This explains that a successful leader is constantly having to adapt to situations as well as current and future employees as well. The example of the car salesman reminds me of Fielder’s LPC theory. By being compassionate with the LPC’s or directing, the work professionals around the LPC are constantly evaluating how the leader commands and treats everyone on the employment

The company location is based at Penang, Butterworth Sunway Carnival Mall. The facilities such as free Wi-Fi, comfortable sofas and chairs, dimmed light and quiet relaxing music will help the customers to relax from the daily stresses and will differentiate Starbucks Coffee shop from incumbent competitors. To speed up the customer service, at least two employees will be servicing clients. Meanwhile one employee will be preparing the customer’s order, the other one will be taking care of the sales transaction.

The purpose of this paper is to reflect and make an analysis of the general strengths and weaknesses of a leader, provide recommendations, thoughts of overall performance to improve on this person’s leadership style in which practices and theories were utilized most effectively. Upon such, draw conclusions and provide an integration of this leadership practice into my own leadership practice. The accomplishment of this will be achieved by identifying several key practices from published documents surrounding and encompassing the leader, and comparing them to known relative concepts for a holistic view of the approach.

In conclusion, the Broadway Café faces a strong buying power and rivalry among competitors due to the large volume of shops offering the same products and services. The threat of new substitute products and alternatives is also high for the same reasons for buyer power. The Café also faces the threat of new entrants due to the lack of insignificant entry barriers. One upside is the relatively weak supplier power. The coffee industry is huge as stated above and vendors are more than ample. With this information we can conceive our business focus. The Broadway Café is best suit for a focused differentiation strategy. We plan to achieve