Exploring A Career On Human Resources

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Jennifer Yeung LLD 100A Mon/Wed Professor Barney 10/19/14 Word Count: 1469 Final Draft Discipline Investigation Exploring a career in Human Resources Introduction For my discipline investigation paper, I interviewed a Human Resources Manager (HRM) named Stephanie Russo. Growing up, I always knew I wanted a career in business but had no idea which aspect I wanted to focus on. I began my studies at San Jose State University as an International Business Major then declared Business Management. After taking several human resource (HR) classes, I discovered that I liked the well-defined functions and task of the HR department. With no ambiguity, everything had an order, a policy and a procedure. As a junior, I am still uncertain of which…show more content…
Stephanie has cognitional, social, emotional, and intuitive skills from watching and caring for young children. The requirements needed before entering the field of HR is experience in interpersonal relationships. Stephanie has experience in building personal and work relationships with a diverse group of people in her community. Stephanie mentions that before entering into a “people oriented” job, it is important to know how to be an active listener. According to the United States Department of State, active listening is defined into four steps: seek to understand the message, being non-judgmental, giving undivided attention, and silently acknowledging the individual without interrupting. (State.gov). Stephanie touches on another skill: emotional intelligence. In the article “What Makes a Leader?” author Daniel Goleman describes emotional intelligence as having “self-awareness, self-regulation, motivation, empathy, and social skills.” (Harvard Business Review). Stephanie explains “when dealing with people, conflicts may arise and as a HRM it is also our job to be able to mitigate and provide solutions to problems.” Stephanie started in the field of HR when a position opened up with her current employer, Sun Shops Incorporated. Sun Shops had lost their HRM. Stephanie wasted no time and applied for the position. After several interviews with top management, she was offered the job under the completion of business courses at UCSC. This was her
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