External Threat Is Improper Training And Knowledge

Every business must have a risk assessment in the salon to abide with health and safety regulations, which is required by the law. By doing this the manager or owner must control and assess the risks in the workplace. You need to consider what might cause harm to people and decide whether you

In order to validate Snazzel’s services as excellent the customer experience will be measured using the “five service quality dimensions” (Grewal, 2014, p. 404). Two dimension of quality service are reliability and assurance (Grewal, 2014, p. 404). Reliability is measured by a business competence and ability in the skills which they preform (Grewal, 2014, p. 404). And assurance is the customers trust in the businesses’ ability to meet their needs (Grewal, 2014, p. 404). Snazzel has one hairstylist who is also the owner her name is Nazare Mondragon. Before I met Nazare I bounced from salon to salon because I was never satisfied with the services which were provided to me. When I met Nazare she was working for an Aveda salon and she was able to make my hair do things I did not think it was capable of. I have always had long hair and trusted Nazare so much that I allowed her to cut six inches of my hair off and I loved it. The delivery of all of her skills from highlights to haircutting and

In the area of weaknesses, the biggest challenge was employee turnover. Even with the recession and the current job market good talent could and can be found, but it is hard to retain with the current compensation and benefit plans offered

When you go to a salon, is the first thing that you do is stress about getting a parasite from getting your nails done? Of course not, when you go to a salon, you check in and wait until it is time for your appointment, maybe read a magazine or go on your phone to pass time. Most of the time, people go to a salon not thinking about the germs and parasites that could just be laying around. If you’re not careful though, you can contract anything, something being like scabies.

In this assignment I shall be discussing ways in which quality management can be measured within the hairdressing industry.

The relationship between Salon & Spa owners/ managers and a local Cosmetology School is very important. It also plays big role in public relations aspect of the business on both parties.

In an article by C. Conner, “The '8 Great ' Challenges Every Business Faces (And How To Master Them All)” in Forbes Magazine (2013), Conner interviewed her mentor Neal Jenson. Jenson shared his top eight challenges that companies encountered. The challenges are as follows: 1. Integrity. 2. Cash, Borrowing, and Resource Management. 3. Increased selection and competition. 4. Marketing and Customer Loyalty. 5. Uncertainty. 6. Regulation. 7. Problem Solving and Risk Management. 8. Finding the right staff.

Being a nail technician, you have to be able to speak fluently. Because when a client comes in you have to ask them what they are getting done. If you see a nail disease or skin disease, you can not perform the service your suppose to tell them you can not perform the service and you are suppose to recommend them to see a doctor. Plus, you have to keep the consumers information updated. Nail

“Its not just gross, its a health problem.” Wilder said, adding that dirty equipment and questionable procedures can lead to clients getting fungal and bacterial infections, MRSA and hepatitis C. Many different types of diseases that have to do with your scalp, and nails usually are spreading throughout many different salon areas. Inside every salon it should be very clean for your clients and your only safety. Their can be many diseases inside a salon some that you won't even know existed. Some can appear in your nails hair scalp and even just on your skin. Most of the diseases are very harmful and some can be life threatening. Even a little rash can start off small and get worse over time. diseases can be found in a salon area and thats why you should be very careful.

People may be ignoring the new policies and procedures. If this is happening, then the business will need to organise meetings and maybe more training to help the staff so that they have a greater understanding of the policies and procedures. Sometimes the business can make it too complicated for the staff to understand so the business may need to seek some assistance with interpretation of the policies and procedures.

New York has roughly 3,200 nail salons employing 30,000 manicurists and most of them are underpaid or unpaid for various reasons. The employer takes the risk to hire a new manicurist with or without the experience and for that reason they do not get paid for months and is also charged a small training fee of $100. On the other hand, employees go through the immense pressure such as for small mistakes, their tips are withheld, constantly monitored through video and in some cases even physical abuse. For instance, the owners of Iris Nails who has seven chain salons made an

Create a clean and safe atmosphere. Salons thrive on an environment that is clean, safe and relaxing, where customers can receive prompt and professional service. Cleanliness is a particularly important element that can draw clients in again and again. Be sure your towels, foot baths, and other equipment’s are washed, clean and odor-free.

There are four components that can improve the work environment to make a more prosperous company. It starts off with leadership in writing which leads

That relates directly to winning a larger market share. The short-term goal for the company should be to cut coasts and improve the human resource department functions. Which can be done through the above stated suggestions of the improvement of the business.

The main challenges faced by the company during its growth stage were; generating awareness in new countries, being able to meet target demand by ensuring that the company did not incur losses, creating new customers, competitors selling the same product at a cheaper price and getting new employees who were willing to comply with the company rules.