External and Internal Environment Analysis

1429 Words Feb 3rd, 2013 6 Pages
Running head: EXTERNAL AND INTERNAL ENVIRONEMNT

External and Internal Environment Analysis
Bharti Gupta
University of Phoenix

External and Internal Environment Analysis: Mayo Clinic The purpose of this paper is to analyze the External and Internal environmental factors of Mayo Clinic (MC). Mayo Clinic is a nonprofit worldwide leader in medical care, research and education for people from all walks of life (Mayo Clinic, 2011). Various types of external and internal factors affect the smooth flow of business at Mayo Clinic. External environment analysis is important in determining the strategy that should be adopted by a business and internal environment analysis is critical to identify the core competences of the business.
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Substitutes not only limit profits in normal times but also reduce the bonanza an industry can reap in boom times which is no good for any business in any industry.
Operating Environment (OE): The Operating Environmental factors affecting Mayo Clinic are customers and creditors. As explained in RE the international patients count has gone down in the last decade purely because of new political and government policies, it has also affected the customers from various demographics and geographic aspects are not able to make it to MC. This had shown a significant impact on the operating cost of the clinic in the last few years. With the slowed economy in the country, the assessment of suppliers and creditors is critical to an accurate evaluation of a firm’s operating environment. Question like: Does the creditors fairly value and willingly accept the firm’s pricing strategy for the service MC provides? Do the creditors perceive the firm as having an acceptable record of past payment? Operational indicators, which measure performance in planning and implementing organizational strategies, are internal, and external customer satisfaction, quality metrics, internal processes, internal innovation, and continuous improvement efforts tend to drive future financial performance.
Internal Environment To analyze the
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