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Extrude Ride Case

Decent Essays

As a consultant of Extrude-Ride, I have noticed our company’s profitability is progressively more going downward. After having carried-out an analysis, I have noticed the key problem resides on the low-value perceived by our patrons as well as the difficulties the company has known in developing strong and long term relationships with external stakeholders suchlike suppliers and distributors. In other words, I believe that the problem resides in the lack of quality management. In this pursuit, how will I counsel the group to come within reach of a true definition of quality?
The best way for me to approach the development of a definition of quality will consist of referring our company’s mission statement. Indeed, our company exists because …show more content…

More to the point, I will address a range of stakeholders’ concerns, since the quality definition of Evans helps us identify both internal and external stakeholders.
The key external stakeholders involve a group of person who has an interest in the activities and affairs of a company (Rockart, & Short, 1989, p 8). Surely, internal stakeholders craft the value from all departments of the organization. In addition, the notion of quality as Evans supports it helps us identify other stakeholders within the value chain like the suppliers and the distributors (2014, p 9). In other word, the supply chain stands for the sequence of activities that supplies products or services to the organization. Besides, the sphere of influence is the range of political, contractual, economic or other relationships through which an organization has the ability to affect the decisions or activities of individuals or organizations (Rockart, & Short, 1989, pp 9-10).

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