Facilitator Use Active Listening Skills

Cultural competence is the ability to acknowledge, understand, respect and communicate with cultures and ethnicities different from one’s own. It encourages the acceptance of individual’s differences in appearance, behavior, and culture which offers positive changes in the way people interact with others. Furthermore, it offers an awareness and sensitivity to diverse cultures that often goes unrecognized (Hanser & Gomila, 2016). By fully understanding how to effectively interact with people from diverse cultures, the individual maximizes their ability to interact, not only in professional settings with staff and clients but in our growing society as a whole. Also, being culturally competent is beneficial because while it improves interactions between people of

Cultural competence is defined as possessing the skills and knowledge necessary to appreciate, respect, and work with individuals from different cultures. It is a concept that requires self-awareness, awareness and understanding of cultural differences, and the ability to adapt to clinical skills and practices as needed

It have been proven effective in providing services to individuals from a wide spread of diverse backgrounds. Cultural competence is understanding a set of congruent behaviors, knowledge, attitudes and policies that enable effective work in cross-cultural situations (Bazron, Cross, Dennis, & Isaacs, 1989). This means that an individual trains to understand different cultural groups. Cultural competency training is beneficial to all human service organizations because it aims to increase the knowledge and skills to improve one’s ability to efficiently serve different cultural groups therefore eliminating biases and

In my placement facility we provide services to immigrant and refugee families. This is my first experience with large numbers of people who speak little if any English, and have a far different culture than my own. Had it not been for my brief introduction to “Cultural Competency” I would have been ill equipped to respond in an understanding, and caring manner. Where in the past I may have attempted to communicate, found the process difficult and stopped the interaction, I have become motivated to find common ground, ask for assistance and help in any small way I may be

For us to develop cultural competence we need to have a level expertise, knowledge and attributes. When I mention Expertise I am referring to professional skills such as, being able to communicate correct information for culturally different people and their communities, the skill to candidly discuss racial and ethnic issues and to react to culturally based signs, the skill to understand the meaning that traditions/culture has for each person, Interviewing skills that help to understand and accommodate the role of language in a person’s culture and the skill to use the idea of empowerment on behalf of culturally different people and communities.

The progress I have made on building cultural competence is I met this guy while I was at work, and he was telling about how his insurance won’t be able to cover for his visit to campus health. I suggested to him that maybe he change health care providers to someone who can possibly help cover more things than the one he has now. Also in one of my public health classes one of my teachers is having a luncheon with people who have HIV and I know if I go to the event I can get a better insight on what they are dealing with and find out ways to help them, since the luncheon is ran by an organization that helps people who live with HIV, or I could just give them support

There are three core goals leading a counselor to become culturally competent, which include awareness of personal biases, understanding and acknowledging the worldviews of individuals from all cultures, and developing appropriate techniques and interventions by using specific skills and strategies. Becoming aware of ones own biases is essential for changing ones perspective. Being aware of Ones of biases allows the individual to rewire their thinking patterns and unattached previous assumptions. A cultural competent counselor will actively understand the worldviews of all individuals from different cultures. Research is a key fundamental when educating ones self about culture. A culturally competent counselor will accept clients for who they are and perceive them without judgment. Cultural competent counselors will create innovative techniques and interventions depending upon the client’s culture. Counselors must function with clients as a team to optimize growth and development of the client. Together, the counselor and the client can find new strategies and interventions that work effectively. Becoming culturally competent is an important goal for counselors and throughout the profession counselors will strive to achieve

"Cultural competence is defined as a set of congruent behaviors, attitudes, and policies that come together in a system, agency, or among professionals and enables that system, agency, or those professionals to work effectively in cross cultural situations (Cross et al., 1989; Issacs & Benjamin, 1991). Operationally defined, cultural competence is the integration and transformation of knowledge about individuals and groups of people into specific standard, policies, practices, and attitudes, used in appropriate cultural settings to increase the

Cultural competent? What is the big deal? “The term cultural competence is used to describe a set of skills, values and principles that acknowledge, respect and work towards optimal interactions between the individual and the various cultural and ethnic groups that an individual might come in contact with” (HumanServicesEDU, para. 1). Being able to understand and effectively understand other cultures than your own, can make a huge difference in the patient’s treatment and how well the case manager can do his or her job.

“What does it mean to be culturally competent?” article on the ACECQA website states a culturally competent practitioner respects and shows understanding of different cultures including they own by:

I have always been told that am not very good at listening, therefore, I choose the skill of listening as a means of evaluating myself and observing how this skill is used by me and towards others whom I have contact with. During this process I decided to take the Self-Assessment 8.3: Active Listening Skills Inventory offered on the website http://highered.mheducation.com.

First and foremost, I would like to point out that I underestimated this course prior to its launch. It has surely challenged and steered many of my views and beliefs in such a short period of time. This course, overall, has truly been the most challenging, but I have taken plenty of knowledge and insight from it. There is so much that an individual can do in order to improve cultural competence within families as well as what a professional can do in order to encourage cultural competence within themselves. Ultimately, I now believe that it is absolutely fair to say that both professionals and society in general have a considerable amount of information to learn before gaining cultural competence;knowledge may be gained through personal experiences

According to Duke, Connor, & McEldowney (2009), cultural competence is especially important for professionals working in the fields of social work, nursing, psychology, pharmacy, occupational therapy, as well as other healthcare settings. Duke, Connor, & McEldowney (2009) define cultural competence as developing the skills needed for working with individuals that come from a culture different than the practitioner. Whaley & Davis (2007) define cultural competence

I understand the term “cultural competence” is the ability to naturally navigate through (social) environments taking into consideration people’s different cultural views and promote the views of others – not to the detriment of others.

Active listening is an attentive and interactive form of listening. One of the primary objectives of active listening is establishing and achieving empathy among all parties engaged in communication together. The words a person uses during communication are important, yet active listening includes listening to a person's words as well as interpreting and intuiting what a person feels and thinks. Active listening is a highly engaging activity. Active listening requires the person doing the listening to have a very keen awareness of all aspects of the communication. Active listening then is a sensory activity that challenges the listener to see, hear, sense, perceive, understand, feel, empathize, and reciprocate.