Factors Influence The Communication Process On Health And Social Care

Being able to communicate with various different people is vital when working in the care industry. Communication between the service users and staff is the most obvious and important. However, communication has to take place between staff and the family of the service users. This is because having a bond with the family as well as the child allows both participants to feel more comfortable in the environment and ensures the family that their child is in a good place. It is also crucial that colleagues are able to communicate at a sufficient standard as well. The reason for this is that when working with people who need care can be very stressful at times, therefore not getting along with a colleague may cause more stress within the care setting.

People communicate in order to establish and maintain relationships with others, to give and receive info and instructions, to understand and be understood, to share opinions, knowledge, feelings, and emotions, to give encouragement and show others they are valued. Communication is an essential tool a carer can use to meet the needs of people. It is the basic requirement of the job role to communicate with individuals and staff members on a daily basis. Communicating with other staff members ensures effective team working and continuity of care. It also ensures any health and safety issues and recognised and reported.

Communication is all around us. It’s the way we interact with each other in everyday living. Our senses have a lot to do with the way we receive communication, and even if a sense is impaired there are still ways to get the idea across to people.

The role of the nurse in the healthcare setting is to be supportive, informative, advocate and help patient through their treatment journey through the use of language- verbal and non-verbal.

This is essay is going to be based on the importance of communication within the broader context of health and social care, it will give you a definitive insight to different communication techniques, such as verbal and non-verbal communication. Within this essay I will also discuss how important effective communication can be and the barriers that can restrict the care practitioner from doing his/her job effectively by using communication as the main tool. Furthermore how personal beliefs and values need to be taken in to consideration and the effect it may have on a service user in the light of working professionally.

The five following questions are a great way to discuss today’s communication in the health care field; this paper will give a better explanation on what therapeutic communications are, cultural blindness as well as cultural competence, and identifying cultural backgrounds. Working in the health care field we use these very few things every day without even realizing it. It is important that health care professionals have a clear understanding about these concepts to provide the proper care to patients.

This essay will explain the different roles of effective communication in health and social care settings. The communication between colleagues service users and also why multi agency working is important in effective communication. It will include all the communication forms which are interpersonal interactions, communication and language needs and preferences. Effective communication when having conversation with the service users even work colleagues when having an effective conversation. No one will get confused and will be able to understand the conversation by explaining it in detail. Multi agency working is really important to effective communication because multi agency working is part of multi-disciplinary team. (Stretch and Whitehouse, 2010)

A plan that could be used to clarify a misunderstanding would be if a service user could not understand ones line of questioning, pictures could be used to combat this if the misunderstanding was still apparent after using this method one could resort to writing down the question and asking it slowly and clearly so that all parties understand what is being asked or requested.

Communication is a process of passing or receiving messages, through individual or group of people. Lack of communication can minimize how people interaction with each other, sharing ideas, building a relation and understanding each other can only be achieve through communication. Also, in the care setting, employee, employer and the care user’s are able to deliver care provision and achieve their objection through communication. Communication enables understanding between people.

This assignment is centred on effective interpersonal interaction and good communication in health and social care which is achieved through the use of multiple communication methods and techniques and the analysis of how certain types of people think and communicate.

In a health and social care setting there are two different types of communication and those are verbal communication and non-verbal communication. Verbal communication is the way you talk to someone and non-verbal communication is your body language towards someone.

An effective communication takes an important part in the health and social care settings. Communication is the way how we express our own feelings and thoughts, giving and receiving with each other and what make us become independent through making choice and the ways we learn. Between analysing Alan’s case, this essay will demonstrate the importance of effective communication when working with diverse communities in health and social care sector.

Learning aim B: investigate barriers to communication in health and social care. Why doesn’t anyone listen? Barriers to communication A barrier is an obstacle that gets in the way when a person are trying to talk to someone at work or outside of work which will prevent the exchange of ideas.

I observed an infant who is 1 month old, her name is Bianca. During my observations hours I could observe that the baby communicate with an adult not by words, but through expressions, gestures, and sounds. At the time when the baby wanted to eat, I saw that she started moving her head from one side to another and also she opened her mouth really big, at the time the adult told me that it was almost her time to eat, the adult waited until the time she had to eat, and the baby started to cry, it makes me think that she was communicated with the adult telling her that she was hungry by crying, while the adult was preparing her formula the baby put her hand in her mouth and she was still crying and crying, after that the adult gave her formula to the baby and she ate the milk so quickly, and she slept.

1.3 Review methods of dealing with inappropriate interpersonal communication between individuals in health and social care settings