Factors Influencing Employer-Employee Relationship in Strategy Execution in Non-Govermental Organizations in Nairobi Kenya

3702 WordsApr 7, 201315 Pages
FACTORS INFLUENCING EMPLOYER-EMPLOYEE RELATIONSHIP IN STRATEGY EXECUTION IN NON-GOVERMENTAL ORGANIZATIONS IN NAIROBI KENYA TABLE OF CONTENTS CHAPTER ONE 3 1.0 INTRODUCTION 3 1.1 Background of the Study 3 1.2 Statement of the Problem 7 1.3 Objectives of the Study 8 1.4 Research Questions 8 1.5 Importance of the Study 9 1.6 Limitations of the Study 10 1.7 Definition of Operational Terms 10 1.8 Chapter Summary 10 CHAPTER TWO 12 2.0 LITERATURE REVIEW 12 2.1 Introduction 12 2.2 Approaches of Performance Appraisal 12 2.3 Effect of Performance Appraisal Accuracy on Staff Performance 18 2.4 Effects of Employee Appraisal Feedback Management on Staff Performance 24 2.5 Effects of Appraisers’ Competence on Employee Performance 26 2.6 Conceptual…show more content…
In this system peers, subordinates and customers also do the appraisal. This is particularly relevant in the light of research, which has empirically proved that 360-degree feedback system improves employee performance significantly (Rai & Singh 2005). Performance appraisal is centrally managed by the human resource department in National Cereals and Produce Board. The aims of a performance appraisal are to give feedback on performance of employees, identify employee training needs, allocate rewards, forms a basis for personal decisions; salary increases, promotions, disciplinary actions, provide the opportunity for organizational diagnosis and development, facilitate communication between employee and administration and validate selection techniques and human resource policies to meet equal employment opportunity requirements. Performance appraisal is an ongoing communication process between employees and supervisors. Supervisors should set expectations, monitor performance, and provide feedback to employees. By having this information, they will direct and develop employee performance by identifying training and development needs, correcting, and determining raises and promotions (Seldon, Ingraham, & Jacobson, 2001). Performance appraisal is evaluating employee’s current and past performance relative to his or her performance standards. Therefore, if performance appraisal is successfully
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