Factors Influencing the Adoption of Mobile Banking

Some companies have decided to outsource something as small as their mobile bank industry. For some smaller banks in the United Kingdom it seems to be a lot easier to have another company be in charge of their mobile banking so that they focus on core competencies within the organization (Yurcan). In addition to that, with other larger companies who have the resources and money to engage in house control of their own mobile banking IT software, it leaves the smaller businesses with their hands tied. There is no doubt that since 2010 there has been a need for mobile banking, as it is the most efficient and convenient way to bank for customers (Yurcan). Thus, in order

Furthermore, smartphone-bankingindustry ismature toagreatextentthanearlierperiod.Ithasdevelopedsuperbimageintheirvarious activitiesincludingelectronicbanking.Nowmodernbankingserviceshavelaunched bysomemultinationalsandnewlocalprivatecommercialbanks.Novelty & curiosity regarding the use of mobile banking services was mentioned in the survey as one trigger for adoption. The present results reflect the fact that mobile banking services are at a relatively early stage in the path of diffusion. It is often the case that the first adopters of an innovation are motivated simply by the desire to get their hands on the latest & greatest innovation; the stimulus is curiosity regarding anything that is truly brand new. Mobile banking has not yet gone beyond this phase, indicating clearly that mobile banking services are not yet fully institutionalized; they have not entirely become part of the ongoing practice & way of life of the adopters. Adoptingm-bankingservices,banksin developingcountriesarefacedwithstrategicoptionsbetweenthechoiceof delivery channels andthelevelof sophistication of services providedbythesedelivery channels (Ahmed and Islam, 2008). Banks will reap the benefits of IT truly and totally, if and

Mobile banking changed the landscape of personal banking. As the Internet became more ubiquitous and smartphone and tablet use is increasing, the desire for consumers to conduct their banking on the go grew exponentially. Financial institutions are expanding the services offered through mobile banking to attract younger customers as well as reduce costs. In an effort to reduce costs, banks are investing in technologies to change the banking landscape with do-it-yourself banking, teleconferencing with customers, eliminating paper, and reducing branch size.

The scope of the project will be to identify and survey friends, family, and business associates (our target audience) that use social media and online services to determine their banking service preferences. The survey will help financial institutions to determine strategies for developing products and delivering value to customers. The survey team will consist of all 4 teammates – Kevin, Melissa, Jackson, and Greg. To get the desired results, the survey will be brief and ask questions in a simple way that is easy to understand and respond. The goal will be to gather an honest opinion from the subject to add value to the banking community and aid management in the selection and implementation of key banking services that add value to the company/bank. Estimate timeframe to disseminate and review results is approximately one week.

Security flaws in the Mobile Banking Applications could also result as a threat to the user. Most of these banking applications make use of Global System for Mobile Communications (GSM) technologies and General Packet Radio Service (GPRS) technologies (Prof. T.A. Gonsalves, March 2008). Based on my past experience in the IT field, I can imply that the security of a banking transaction being carried out on a mobile phone depends on the security of data transfer through the various modes of communication, in this case being GSM and GPRS.

Mobile banking is well utilized in countries of Europe and even Japan, yet it is slow to catch up in America. A study by Forrester Research found that only 10% of Americans like the idea of m banking while 35% already bank online

Before assessing the research paper, the secondary data from previous researchers was used to obtain the background and history of the research topic – Factors that impact the adoption of Mobile Payment System. From assessing the previous articles on this topic it can be found that many developing and developed countries had a study on the factors that impact the adoption of Mobile Payment System, Kenya (Morawczynski, 2010), China (Zhao, Y & Kurnia, S. 2014) and etc.

Many previous academic studies (Wang et al., 2003; Agarwal et al., 2000; Venkatesh, 2000) have well documented the extent to which perceived self-efficacy is vital in Information System (IS). Perceived self-efficacy presents itself as being a major risk-factor in predicting sustainability of a new technology (Ellen et al., 1991). In the context of M-banking, perceived self-efficacy is defined as the “judgement of one’s ability to use mobile banking” (Venkatesh, 2000). Agarwal et al., (2000) state that there is empirical evidence to support the casual relationship between perceived self-efficacy and behavioural intention. However, among mobile banking adoption researches, Brown et al. [2003] supported self-efficacy was

Findings: The important factors that affect the perception of customers towards mobile banking are convenience, security, faith on traditional banking and

After decades of civil war and instability, Somaliland, a poor African nation had few banks. To overcome this problem, the country successfully cultivated mobile technology to carry out day to day transactions instead of cash. Even the street vendors in Somaliland accepts payments made through the mobile phone. On an average, a person does 34 transactions per month through their phone. 51 out of 100 people have mobile subscriptions and approximately 40% use the mobile money accounts.

The change and advancement in technology are a significant factor in the banking business. Technology has led to tremendous improvements in this industry. Since the commencement of this millennium, people have shown great love for their mobile phones (Ozaki 1992). It necessitated the invention of mobile applications (APPs). From the introduction of the mobile banking, APP people rarely go to the banks. All their transactions get done simply by the stroke of a finger. Businesses face a challenge of adapting to changes in the technology sector. Mobile banking either through actual investing or any other means is on the rise.

In many developing countries it's common for a person to have a mobile phone but not a bank account. In fact, more than 1 billion people fit this description, and the number is only likely to increase. To that end, many companies are considering how to give residents access to banking services via their handsets. The GSM Association predicts that by 2012, nearly 300 million of the previously "unbanked" will be using some form of mobile banking.

3. To identify the most significant factor that affect the decision to adopt Internet banking in Botswana.

In Kenya, the main use -of Mobile Phone Money is for remittances to relatives or families, provided by Mobile Phone Money and additional access channel for people with existing bank accounts. Non-bank account holders use Mobile Phone Money mainly for Person-to-Person (P2P) transfer. The proportion of the unbanked (38 percent) is slightly smaller (see Table 4.4) given that the close proximity to an urban center where this study was conducted have been influenced into use of banking by being near Nairobi City.

. Mobile services not only offer a new, convenient channel for existing customers of banks, the technology will also provide access to 3 Bnstrong global unbanked population