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Failure Automation Essay

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Objective Performance in different automation
Objective performance shows a clear advantage in high & routine automation. In figure 2 and figure 3, both task efficiency and task accuracy are significantly better in high & routine automation than other automation. In figure 2, average task efficiency performances in both low and high level at failed automation are maintained at similar levels (mean @ low =, mean @ high = ). The similar performance patterns are shown in the figure 3. Both failed and routine automation supports task accuracy performance (the change rate of task accuracy >1). While task performances of high & routine automation are easily predictable in both task efficiency and task accuracy, the performances of failed …show more content…

The participants would get used to do work and their performances levels showed converged patterns.

Comparing two performances, task accuracy was more benefitted from automation than task efficiency. While task completion times were decreased by less than 20 percent, task accuracy is increased by more than five times than reference task performance. This may suggest that automation positively influence qualitative performance than quantitative performance. The task used in this study is a basic office automation and consists of simple error finding activities, which do not require significant cognitive resources. Less cognitive resource required task is less sensitive to quantitative measure and qualitative performance can be easily deteriorated by simple intervention on information processing (Lee & Duffy, 2015).

Subjective Performance in different automation
Figure 4 shows the perceived attitudes on work performance in different levels and status of automation. Similar to objective measures, participants indicated the favor and benefits of high & routine automation in all subjective measures. In mental demand and perceived performance measures, the results suggest that participants do not like failed automation, but automation support task performance. In addition, low & failed automation shows poorest outcomes (highest mental demand and lowest perceived performance). This

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