Fannie Mae Root Cause Analysis

After 3 years, the barriers had been broken down and agencies were working alongside one another. Networks were developed to exchange information and partnership working had become routine.

Provide a paraphrased or summary of the interviewee’s answer. You may quote the interviewee, but sparingly. Do NOT provide a verbatim transcript of everything that was said.

Now it\ 's year three. The CEO wants to know your plan for sustaining market growth.

Transition: Now that we understand how the company started let’s take a look at how it grew during the early

Describe the values and experience of this unit and how the knowledge gained may help in your managerial techniques in the future. (Around 300 words)

I also learned that interviewing can be a powerful tool. It is imperative to include as many perspectives as possible in order to successfully change an organization. These interviews provide individual insight as to the current state of the establishment, as well as provides many possible solutions to common problems. Through interviewing we were able to note common trends in information to provide a more complete solution to the overall problem.

• This coursework is worth 70% of the overall module marks. • The assignment questions are based on the main case. Supplements A and B provide useful insights into previous Six Sigma initiatives in the organization. • Preferably your write-up may not exceed 5000 ± 10% words. • This coursework should adopt academic conventions in terms of writing style, be supported by research, with proper attribution of sources and be fully referenced. • Do not submit an

I structured this paper by giving you the insight about all the question I asked and the responses I received, ending it off with the list of facts I learned and knowledge I gained throughout the interview.

List your most significant accomplishments or contributions since last year. What ideas to grow and improve the business have you given to Management?

Our enquiry commenced in August 2001 from which time our team worked to gather information and interview Cisco personnel. Through this effort, we were able to identify the challenges associated with the restructuring effort as well as its effects on Cisco’s corporate culture and its clientele. Our analysis focused on the following topics:

Deriving from this structure, with regard to separate businesses, each division demanded standardization and had an overall "Frankfurt is Orlando" mindset. However, it was recognized that each division was very different than the next and had varying distribution and selling methodologies. Hence, each division would have its own instance of the system to manage the customer fulfillment process, and a decentralized approach to implementation details (such as each division choosing its own partners). This minimized the risk of having the relative requirements of one organization driving the practices of another.

As I sat down several weeks ago to begin writing this case study, I struggled with how I wanted to lay the paper out, however, when I opened Lee Scott’s 21st century leadership speech that was part of the required reading, the following quote struck me as the essence of the whole case study, so I would like to share it with you. You know, we are in uncharted territory as a business. You won’t find any case studies at the Harvard Business School highlighting answers for companies of our size and scope. If we were a country, we would be the 20th largest in the world. If

Congress is continuously attempting to decide if Fannie Mae should be privatized or owned by the government. One thing the government should focus on is reducing the monopoly characteristics in Fannie Mae. With government intervention, Fannie Mae should be broken up into many smaller companies. This would spread the risk among the financial market and Fannie Mae would have to compete against other companies to stay in business. If unfortunate events lead to another economic crisis, the financial pressure would be placed on more than one company and investors would not have to rely on Fannie Mae to stay afloat (Reiss, David, 951-952). This idea was recently discussed among two senators, Bob Corker and Mark Warner who consider splitting Fannie’s single-family business from their multifamily business. They think the single-family businesses could then be split again into smaller companies (www.money.cnn.com).

• As a new employer to the company, I will start from ground zero irrespective of my earlier credentials. I need to build trust and credibility, and become part of the team.

Q1. Identify some of your key decisions. Discuss how these have created on environment which encourages and sustains behavior and performance which aligns with the strategy, culture, structure and style of your organization (vertical fit). (250 words)