Fastenal’s mission statement is “We are where you are”. Their vision is to grow the professional relationships the employees have with their customers all while increasing the companies’ profits. As stated in the first assignment Fastenal has adapted well to new technology over time. One downfall that is still present is there is not remote access for employees to log into Fastenal’s employee portals and for the Fastenal vending machines, employees have to use a separate log in. This has caused delays in answers to customer’s questions, vending machine downtime, and delayed orders. With access to one remote site, Fastenal employees can eliminate all of these problems. I.T. plays a major role in this plan because without it the software would not exist. Fastenal will need …show more content…
Even though the technology will be the same, it will still give Fastenal a competitive edge because Fastenal is further advanced than its competitors in other areas. This remote login will just give another added value for its customers. Some of the IT work will be outsourced to companies that can handle developing this software at this capacity. The only political or social trends I would see affecting this plan would something that would affect the overall profits of the company. If Fastenal had to let go of workers in the field visiting customers or went with a new dynamic where sales reps did not go to customer sites this login would not be needed. Once this remote login is setup through the entire company, it will make tasks so much easier for Fastenal employees. Because of it, not only will the employees benefit, but also the customer. Customer will get answers on the spot, orders can be taken that minute, and planning for ETA’s will be easier. Fastenal employees should see a sales increase which in return would mean larger commission checks for them. The company overall should see higher profits. Fastenal’s new mission statement could be “We are where you are with
Its old platform was based mainly around e-mail, which was unable to reach its largely mobile workforce and did not allow the company email service to connect with employee’s mobile phones. Their current platform which the companies uses is an Intranet portal to support worldwide collaboration and communication of corporate strategy which is provided by Microsoft® Online Services and Microsoft on-premises software. Another advantage of using this information for this decision
Rock Solid Industrial Parts, Inc. (RSI) is not well prepared to expand their business to cover the entire west coast and mountain states. In case of RSI, the company is not very technology oriented. Most of the works are being done with desktop computers. Many processes depend heavily on paper forms. Excel and Quicken are only two computer programs being used in the company. The company has an undeveloped, simple and basic form of online presence and a plain old telephone service system for business activities. Besides, most of the employees are conservative and older. They don 't want to try new technology, social platform and services such as Facebook or SMS text message that could be used for faster
Target Corporation allocated large budget to upgrade information system as part of a roadmap to transform business (Target Roadmap, 2015). Once the upgrade is completed, it will provide a large amount of intelligent data for internal resources to support customers faster. It further tracks performance and controls accurately the timely information about daily operations in real time. The automated online and on-demand ad-hoc reports generate reports for each store any time as well retains records of products and services.
This memo will discuss ways that technology can be used to improve this organization’s performance. Additionally, it will consider the optimal methods for expanding the business’s online presence to include online sales. This will include information on how to incorporate intelligent systems and security features to guarantee that customers’ interaction with the new system will be positive. This memo will also analyze this business’s current and anticipated technology and information systems and provide option for other technologies or information systems that will be beneficial for the company. In discussing these options, information will be included to show how the options will advance or improve the business and enhance our customers’ experience.
Case Study Assignment KL Worldwide Enterprises Inc.: Putting Information Technology to Work Submitted by Mark Lemoine September 14th, 2012
You have been hired by a medium size (approximately 200 employees) widget manufacturing company to do a complete evaluation of their computer needs and make recommendations to them about an information system to support their business. Currently several of their support departments are using manual processes and they wish to automate their accounting and human resources business processes. They also want to harness the power of the Internet in their business.
At Tesco information technology is right at the heart of their business, as it’s essential for the business to run effectively and it also helps them improve their customers shopping experience by faster tills and stock checking systems. The use of IT is helping them to know what to sell, and also to help deliver the product to sell. Many different areas in Tesco put it to good use for example
FastCat's customers expect economical software that is reliable, user friendly, and easily adaptable to their organizational needs. FastCat staff are encouraged to collaborate, cross train, and make decisions that will improve the product or exceed customer expectations. FastCat will control labor costs to ensure competitive pricing of all products and services. By developing new products, securing service contracts and providing training to customers, FastCat will realize an increase in revenue from existing customers as well as new customers.
Phase 3 tasks 1 Components of technology systems Questions 1-4 for Group project, part 2:
Tesco is one of the leading supermarkets in United Kingdom as well as is a second largest retailer in the world right after Walmart. Tesco is considered as a multinational grocery and general merchandise retailer headquarter. As Tesco had been grown and developed and the retailing market has changed over the past 78 years, Tesco has bring in variety of technology systems to help the company in performing task at different level management which rom the operational level to the executive level. This is the structure that the system allowed the business to run smoothly and to ensure that zero mistake decisions are made and the reports are composed for effective management. Therefore, there are two of the information technologies or information
There are several areas CoolBurst must focus on to encourage creativity and innovation which will propel the company forward including company structure, features, policies, practices, reward systems, culture, and management style. While Luisa cannot focus on all of these areas simultaneously, her campaign for change should start with making changes to the corporate culture and CoolBurst management. These two areas build the foundation for change within the company and will help move CoolBurst towards increased innovation and future company success.
After having a very successful performance and getting second place on the first Littlefield simulation game we knew what we needed to do to win the second simulation game. We were very eager to outperform our competition and we almost did so, but ended up in second place again with a cash balance of $2,660,393.
Managed by providing customer an iPad with customized dashboard along with listed and tasks request by office manager. The company would like to improve services by introduced digital quality-assurance program that gave customers access to cleaning schedules and work-order status. This is a key for business success because they allow their customer to be in control and once the customer in control they will satisfied with the
In order to succeed today, organizations that are competing in global markets are increasing rapidly. The increased use of technologies such as the Internet, intranets, and extranets will definitely revolutionize how businesses will operate and how they will use computers to compete. The Internet and related technologies and applications have changed the ways companies operate their businesses processes and activities. For example, companies can network their offices and share data to be more effective and efficient. However, excessive use of the Internet, intranets, and extranets also create intense
As with any organization the key to success are many. It’s a matter of determining which keys fit the door of success and focus of the organization. Technology is continuously expanding therefore producing more advanced tools to better organize, communicate effectively and provide efficiently the highest quality of work output by employees. Taking on the task of assisting with the launch of a new e-commerce unit, it is important to recognize that are going to be the determining factor so success.