Statement: “I believe that the key to a successful Nursing home is quality focus, open and honest communication and partnership working.” – Hannah Parry Introduction I am currently Acting Manager of a 49-bedded nursing home. I manage a team of nurses, carers, domestic staff, kitchen staff, administrator and activities coordinator. Before being promoted to Acting Manager I was a trained Registered General Nurse (Clinical Lead/Deputy Manager) within the home. During this time I have gained experience of partnership working and its benefits for both service users and service providers. This piece of work will be a reflective account on the features of partnership working. I will explain how I work in partnership with colleagues, …show more content…
It takes a lot of people to run an Organisation effectively. Each person has a vital role to play in ensuring that the service user receives the highest level of care. Since working within the home, I have had the opportunity to work in partnership with healthcare professionals, service users and their relatives. Moreover, I have had the opportunity to develop the knowledge, skills and attitude required to lead partnership working that ultimately results in improved patient outcomes. The essential members of the MDT I have worked with include: Registered Nurse, Doctor, Speech And Language Therapist, Social worker, Dietician and Pharmacist. I recognise that each professional has their own area of expertise that can be combined to tackle and challenge complex and diverse needs. To achieve this I have had to communicate effectively, ensuring all discussion and interventions are recorded and monitored on a regular basis. Furthermore, creating opportunities for multi-disciplinary members to get together has enhanced collaboration and communication, as research has shown that regular team meetings and joint decision-making has proved to reduce service user admission to hospital. Partnership working with other health care professionals, colleagues, service users and relatives has been successful when I have been flexible and one hundred percent committed to the to partnership.
A large body of experience and research provides clear evidence about many of the key determinants of successful partnerships. The focus is to achieve better outcomes through improved service delivery. Partnership working has come a long way in recent years. There is now a consensus that effective partnership working is essential in order to design, develop and deliver personal services for those requiring support and assistance to optimise their independence and happiness. The most important features of an effective partnership are engaging the right people and ensuring they function as a genuine team.
Partnership is when two or more organisations work together, showing cooperation and collaboration. This can provide better care and support for service users. For example, different funds working together, instead of working individually and stressing. Another example, a social worker and the health visitor will need to work together, share ideas and use different skills to develop a support plan that will benefit children and families. This also promotes multi-disciplinary working. Partnership thus can reduce conflicts and enhance team working skills as professionals can work together, sharing responsibilities and ensuring need led approaches are met and set. This can be done by reviewing care plans and offering support.
In the beginning of this activity, I did not know much about collaboration between different healthcare professionals. It helped me to clarify the meaning of a healthcare team and also to understand the role of different professionals in the team. Different team members have their specific roles and all of them work together to achieve a common goal –healthier patient. They work independently, but when it comes to decision making they seek advice from other healthcare provider in order to do the best for the patient. Not only doctor, physiotherapists, pharmacists and etc. are considered being part of the team. Patients must also be considered part of the decision making process,
The features of effective partnership working are to ensure there is good communication between all parties that ensure a high standard of care is delivered to the individual involved at all times. It ensures each party is covering all area’s and that all needs are met and that all partys have a good knowledge of who is delivering what to the individual and the contacts they have if other issues may arise and the access they have to these.
Collaboration involves negotiation and consensus seeking (Blais & Hayes, 2016). As the assistant director of nursing, I am a member of the Quality Improvement committee. Our purpose is to meet on a monthly basis to review feedbacks from patients regarding their home health aides. We need to know if the patient needs are being met, if they are being treated with respect and what improvements can be made to keep quality aides in order to ensure quality care of patients. Providing good care for home health patients with chronic conditions needs to be organized and coordinated (Barr & Ross, 2007).
According to American Nurses Association (2010) Scope and Standards of Nursing Practice, collaboration is defined as, “a professional healthcare partnership grounded in a reciprocal and respectful recognition and acceptance of: each partner’s unique expertise, power, and sphere of influence and responsibilities; commonality of goals; the mutual safeguarding of the legitimate interest of each party; and the advantages of such a relationship”.(p. 64). Collaboration amongst health care providers is very crucial in providing quality care to patients. Integration of disciplinary teams, improves communication, coordination, and most importantly, the safety and quality of patient care. It provides interaction between team members allowing
This is the way nurses come together with healthcare consumer, family, and others in the conduct of nursing practices. Collaboration is professional healthcare partnership grounded in a reciprocal and respectful recognition and acceptance of: each partner’s unique expertise, power, and sphere of influence and responsibilities; the commonality of goals; the mutual safeguarding of the legitimate interest of each party; and the advantages of such a relationship. (Spring, 2010). Nursing students should be ready to collaborate with their patients and their families at times in every situation in order to come out with a positive outcome while helping the patients. This is attained by sharing the knowledge we have learned in class combined with what the patient says (subjectives) orthe situation you are. When nurses collaborate together and understand one another it will be easier for them to take care of the patients and they will manage to offer a high quality care possible.
Health and social care organisations increasingly need to work together in partnership to get better value from the available resources and improve services and outcomes for service users, by improving quality of support for service users. Good relationships between partners, a common vision and understanding of expected achievements and what outcomes need to be delivered are critical to the success of partnerships. This will enable a more responsive service, which is well co-ordinated approach to the service delivery, and better value for money by ensuring reduced duplication of services.
operate as a service provider. From this I will be able to gain a greater understanding of patient care. This collaboration between disciplines and the resulting improvement for the patient was identified by Hill (2006). Since I have started working within the NHS over the last year, I have had more opportunities to work with members of different professions both in the NHS and voluntary sector. This experience has helped me develop a better understanding of how patient care is made up of a multitude of smaller parts.
professionals: if you are a partner with the person you support, you are working with them to fulfill
The essence of a partnership is that it is collaboration amongst equals, with the recognition that by working
It is very important that you work in partnership with your colleagues and all other people. This will include carers, families, advocates, doctors, nurses, occupational therapists, other health professionals, social workers, voluntary organisations and other people.
For instance, when two different professionals, such as carers and nurses, work together in a team as a form of partnership work, certain responsibilities in professional conduct or perspectives could differ from each other. In this case, these two different parties should reach to an agreement of shared objectives within the team in relation to work delegation balancing the possession of power, and be open to constructive feedback and ideas through developing a frank partnership relationship (Department of Health (DH), 2004).
This assignment is a reflective account on what I have learnt on the subject of partnership working in both group meeting and overall learning of the module in Lecture and Seminar, and how this knowledge could be applied to my future practice in health and social care. Partnership working based inter-professional meeting- What I learnt This is a team work exercise that involves interaction between two or more people of different professional disciplines. it involves collaboration, cooperation, pooling of knowledge and profession, effective communication with members involved meeting together on agreed plans, monitoring and evaluation and be able to complete the task according to agreed procedures.
“All health care disciplines share a common and primary commitment to serving the patient and working toward the ideal of health for all.” (American Association of Colleges of Nursing, 2014, p. 1) There are many different professional members in the healthcare system. Each of them, have a specific specialty and responsibility to the patient and play an important role in the patient’s overall plan of care. “The scope of health care mandates that health professionals work collaboratively and with other related disciplines. Collaboration emanates from an understanding and appreciation of the roles and contributions that each discipline brings to the care delivery experience.” (American Association of Colleges of