Fedex E-Commerce

FedEx is a logistical service company specialized in transportation, e-commerce and business services. The success of FedEx lies on an efficient information system. The business process is as follows:

In this report we focus on the two main competitors in the package delivery industry: Federal Express Corporation (FedEx) and United Parcel Service of America, Inc.

FedEx is a highly centralized organization, with decision-making for the firm centralized at the Memphis headquarters. While national branches of the company have some autonomy in hiring, head office controls hiring policy. Decision-making on large capital projects is also centralized, because the network structure of the company's distribution means that such decisions have global implications. As a result, FedEx has a heavily-centralized structure where very little power is delegated to local managers. Instead local managers are charged with operating the company's strategy efficiently and effectively.

Initially, FedEx grew out of pressures from mounting inflation and ecumenical competition. These pressures gave elevate to more preponderant demands on businesses to expedite distributions at a low cost and to amend customer accommodations. FedEx didn’t have a business quandary but, has endeavoured to stay ahead of the com-petition by looking ahead at every stage for opportunities to meet customers needs for expeditious, reliable, and affordable overnight distributions. Lately, the Internet has provided an inexpensive and accessible platform upon which FedEx has visually perceived further opportunities to expand its business scope, both geographically and in terms of accommodation offerings. FedEx is endeavoring to fulfill two of its major goals simultaneously: 100 percent customer accommodation and 0 percent downtime.

Fedex has Hub & Spoke sorting and distribution system with 520 facilities & 32 hubs all over the world and it is continuously adding more hubs every year to make its delivery system more extensive. It also has 5000 drop boxes at US post office which enhances the reach of

FedEx is a logistical service company specialized in transportation, e-commerce and business services. The success of FedEx lies on an efficient information system. The business process is as follows:

FedEx was first established in 1973 as a logistic company with the name Federal Express that be created by founder and first CEO Frederick W Smith. The Headquarters is in Memphis, Tennessee in the US. The company became well known for its fast and reliable delivery service around the world. On its first night of operation FedEx delivered 186 bundles to 25 urban locations in the US with only 389 employees and a 15 Dassault Falcon aircraft. In 1980 FedEx purchased a system for live updates on the packages. In this system, FedEx drivers share the current locations from the trucks to provide updates of the packages to the customers. This information was sent to a central computer of FedEx then the company improved the update system by introducing FedEx.com webpage. This webpage allowed the tracking data to be easily accessible. However, recently, FedEx uses Savvy bundle for packing and tracking the products across couriers. (Baldwin, 2016)

FedEx has the latest technology offered. First, customers remain able to acquire instant updates on their packages by visiting FedEx.com. Second, they can schedule pick-ups at their convenience via the website, and have emails sent to them showing some, or all updates occurring to their packages. Since it is further cost effective using the website than calling a Representative the savings are passed on in lower shipping costs. FedEx also offers a mobile application that, when downloaded to your smartphone and can operate anywhere.

Fedex also known as Federal Express is an organization that offers transportation, web based business and business administrations with the assistance of a few organizations that are working together under one brand. The organization has four business portions, for example, FedEx Express, FedEx Ground, FedEx Freight, and FedEx Services (FedEx Corporation, 2012). Mean while United Postal Services (UPS) is the world 's greatest package movement association and pioneer in giving overall stock system organization game plans. It is a pioneer in collaborations and makes a motivating force for customer through organizations, cut down costs and significantly movable stock system control and detectable quality (United Parcel Service,

FedEx Corporation provides customers and businesses worldwide with a broad portfolio of transportation, e-commerce, and business services. FedEx was founded in 1971. Headquarters is currently located in Memphis, Tennessee. There are currently more than 340,000 employees working throughout FedEx Corporation. FedEx Corporation is the parent company of operation divisions, currently known as FedEx Express, FedEx Ground, FedEx Office, FedEx Freight, and FedEx Services. Even though all of the listed companies are managed cooperatively under the FedEx brand name, they operate independently from one another.

Facts and Analysis: FedEx formed in 1971, came into being from an idea Smith had when he bought interests in Arkansas Aviation sales. The company has had remarkable success. From growth to diversification, local to international. Freight to Customs, the company does exceptionally well. There are few areas where the company is not ranking number one. FedEx has made some

Customers can track their package at anytime and anywhere. FedEx also promises to deliver on time or guarantee to give their money back.

The Federal Express was established in 1971 by Fred Smith, Jr. and later incorporated before commencing operations in 1973. This company was founded at a time when a sizeable portion of small-package airfreight was transported on commercial passenger flights. Actually, the major cargo carriers during this period were the main passenger airlines that operated various cargo planes and carried extra cargo in passenger

FedEx was established on June 18, 1971, founded by Fredrick W. Smith, in Little Rock, AR. FedEx is a well known American corporation that brings courier global delivery service to its customers. Having such a wide range of portfolios, FedEx has been able to incorporate many different delivery systems for maximum customer satisfactory, with the help of e-commerce, and global delivery service it is no surprise that FedEx has consecutively been ranked amongst the most admired and trusted employers.

As the acquisitions grew and FedEx diversified its operations, FedEx Corporation was formed in January 1998, after the acquisition of Caliber system Inc. The subsidiary companies of the acquired Caliber Systems and Federal Express composed the original FDX Corp, which was later renamed to FedEx Corp. Today 's FedEx is led by FedEx Corporation, which provides strategic direction and consolidated financial reporting for the operating companies that compete collectively under the FedEx name