Fedex

1273 Words Feb 9th, 2012 6 Pages
FedEx Product/Service FedEx works all over the world and has lots of diversity with in there company. They work with everyday men and women “business to consumer” and all types of businesses as well “business to business.” FedEx started out their business as an over night package delivery company but has expanded its efforts into eight divisions: FedEx Express, FedEx Trade Networks, FedEx Supply Chain, FedEx Ground, FedEx Freight, FedEx Custom Critical, FedEx Office, and FedEx Services.
FedEx Express is known as the worlds largest express transportation company. Providing the service of fast delivery to all addresses with in the United States. They are now also serving over 220 other countries worldwide. They use what they call a
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They receive quality training and are compensated accordingly. This helps in keeping them happy and is critical in the success of the company as a hole. FedEx uses this tactic of satisfied workers to be one up on the competition. Which has worked well for them, they have been ranked on the fortune 100 best companies to work for list more than once (www.fortune.com/bestcompanies).
Individual users of the company including everyday customers and shareholders prefer to use FedEx because they take the initiative to care for their customers. FedEx was ranked number one among all companies that where rated by the University of Michigan’s American Customer Satisfaction index. They are now working towards global expansion to connect all users of the company worldwide as well. FedEx expresses their dedication to shareholders by producing organized information about their own company and competitor’s information too. This shows how honest and loyal the company is to their customers, as they are willing to share most all of the companies information to the shareholders and the public.
All types of businesses use FedEx for a multitude of reasons. For example (look at Katie’s dads company to finish this paragraph)
FedEx is involved with each and every community that they work in and provide for and not just in an effort to win over customers. That comes naturally by their “people first philosophy”. FedEx helps and has helped with things like

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