Fedex Loss Case Study

I. Executive Summary In this report we focus on the two main competitors in the package delivery industry: Federal Express Corporation (FedEx) and United Parcel Service of America, Inc.

Case of the Injured Elle Facts: Elle is walking to work along a sidewalk next to a road. A truck owned by Fast Distribution Company (FDC) strikes and injures Elle, causing her injuries that result in more than $250,000 in medical expenses. Elle is a resident of Georgia, where the accident occurred. FDC has its principal place of business, and is incorporated, in Delaware.

On Sunday 10/15/17 at 1159 hours I was dispatched to a collision at West Valley Hwy S and Peasley Canyon RD S in the City of Auburn, King Co, WA. Prior to my arrival the involved parties moved their vehicles in the Peasley Canyon Park & Ride. I contacted Cheryl

On Saturday, July 18, 2015, I was dispatched to 5108 Shady Bluff Street on a report of a Disturbance with a weapon call. Upon arrival, I observed Cpl. W. Winstead speaking with a black male and black female later identified as Mr. and Mrs Al-amin, female

As a follow up to our phone conversation this date, Allstate investigated an intersection accident which occurred on October 4, 2016 in Fairfax, Virginia. Upon completion of our investigation found Geico insured Karen Finger to be the proximate cause of the loss and 100% liable. We determined Ms. Finger failed to maintain proper lookout and yield the right of way while attempting to make a turn and therefore was 100% liable for the loss. Allstate’s investigation found no liability on our insured driver, Nathaniel

Given its importance to me, and the fact that I was off that day, I stayed home the entire day, waiting to make sure that I personally received the package because I didn’t want the carrier to leave it in front of the door, as they do sometimes, if nobody opened the door as fast as they would want, and I didn’t want to have to drive to the post office if I missed the delivery. Thus, I am confident that the package was not delivered to my address. However, I have many evidences to believe that the carrier carelessly or unintentionally delivered it at the wrong address. Unfortunately, for the past seven years at this address, I have had mails and packages delivered to me, which clearly indicate completely different addresses on them. In all of these cases, I had to either return them to the post office or let the carriers know they had the wrong address. One time I had my package delivered to my next door neighbor. Fortunately enough, in that case, I had a very kind neighbor who knew me, and she brought the package to me. This time, I am clearly not so fortunate given that I am writing this

FedEx’s External and Internal Environments FedEx’s external environment both positively and negatively affects the organizations operations. Their external environment consists of government, weather, and the economy. FedEx does not have a very large external environment because their operations are not affect by many outside sources.

On 12/8/16 at approximately 11:30 AM, An Outbound Desk Clerk notified Security Account manager Enmanuel Cabrera that a yard jokey found a trailer with damage. Upon being notified, A/M Cabrera instructed Security Officer Larry Mayer to take pictures of damage and to gather the information needed. Upon arriving at the location where the incident occurred, S/O Mayer was met by RJ davis Yard Jockey Mark Billus JR. Yard Jockey Mark Billus JR stated that, while pulling XPO trailer W17150 out of dock door 6, he notice it was too close to dock door 7 for the TDR crew to properly seal the trailer. While do so, the door of the trailer in question fell off. S/O Mayer stated that there was no damage found to the adjacent trailer. Yard Jockey Mark Billus

This officer responded to Priced Rite Tree Service in reference to a stolen vehicle. Upon arrival, this officer contacted Middleborn, who advised they just noticed their 1988 Chevrolet black pickup was missing. Middleborm advised the vehicle was stolen sometime within the last 3-4 days. Middleborn stated an employee was supposed to take the vehicle in for repairs. Middleborn stated he called the company and learned the vehicle was never dropped off. Middleborn stated he spoke with his employee and learned the employee thought the vehicle was already in for repairs and did not check with anyone.

On 04/16/2016, at approximately 0931 hours, I was dispatched to the 141 Saloon located at 138 East Main Street, Town of Naturita, Montrose County, Colorado, for a reported burglary. Dispatch advised the owner is on scene and has discovered an unlocked door and approximately $1000.00 in cash and two cartons

Richard, All scanners were installed last Friday, however keep in mind that if the community bank account that we need to made a deposit into is not on the scanner will be using FedEx. We have process in place if the community bank account is not at the scanner and usually takes over five business days to complete. This should not be a daily occurrence.

Case 1: How FedEx Works: Enterprise System 1. Question 1: List the business processes displayed in the video. FedEx is a logistical service company specialized in transportation, e-commerce and business services. The success of FedEx lies on an efficient information system. The business process is as follows:

Competition in the express delivery Market The $45billion US domestic delivery market could be categorized into 2 segments. These consisted of letters weighing 0 to 2

DHL 31%, USPS 8%, FedEx 27%, and Amazon 3%. From these numbers Amazon is a very small player in the shipping department. Every competitor, expect DHL, are currently shipping the excess freight that Amazon cannot maintain. With Amazon 's move to acquire more of the market, these competitors need to be on the lookout because portions of their market share can be taken away. These major shipping firms only provide shipping services not offering household products like Amazon. With Amazon starting by semi-supplementing their shipping avenues, Amazon has the potential to grow even larger. The market cap numbers are not a good basis to judge market share on since FedEx and UPS have the majority of the market in the shipping industry. FedEx and UPS are the major competitors against Amazon and its new shipping department. FedEx and UPS had the most recent annual net income of $50.3 billion and $58.3 billion respectively. They represent the majority of packages delivery from individuals, businesses, and online retailers.

The organization is FedEx, the logistics company, and specifically its Express business unit, which is focused on overnight courier activities. The time period is generic basically the activities are repeated day over day. Product costing is important for the company, knowing that most of the cost structure is fixed costs. Normally, FedEx looks at service costs at the route level, and then the fixed costs related to the entire network that brings packages to customers around the world.