Flagstaff Case Study Essay

Satisfactory Essays
1. As a public not-for-profit agency, who are Flagstaff District’s customers? List all the potential candidates as customers then decide which you think should be considered by the Flagstaff District to be the customer or customers. Explain your reasoning.
The most important customers for the Flagstaff District are the citizens.
- Households
- Schools
- Hospitals
- Government Offices
- Not-for-profit organizations
The Flagstaff District should consider the necessities of the citizens, and provide services to all the households to meet the needs of the public.

2. How might the district define quality? How could it use this definition to evaluate its success in “competing” with other entities?
The district define quality by proving
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