Flat World Business Principles and the Workforce System

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Functional View of Work Processes Businesses do not think in terms of product or service lines as much as business functions. For example, a company that makes shoes will have manufacturing, packing, shipping, human resources, marketing, etc. as basic functions that must occur across all types of shoes they manufacture. To have quality products or services, each of these functions must work with the other functions. If there’s a problem with how one function is accomplished, this will impact the other functions. As a result, businesses must pay attention to the quality of each function and how the different functions interact with one another in their overall impact on the business. This functional thinking is what has allowed for…show more content…
The Companies United Parcel Service (UPS) The world’s largest package delivery company, United Parcel Service (UPS) employs 360,000 people at 2,850 facilities world-wide. Through its vast global network, it transports more than 13 million packages and documents per business day throughout the U.S. and to more than 200 countries and territories. But UPS does more than just shipping. They have taken over business functions ranging from order picking to repairs to accounts receivable for their customers so that their customers can focus on their core business. Walmart—This $245 billion dollar mass market retailer has a budget larger than many small countries. It operates over 3,400 stores in the U.S. alone. Walmart has achieved this unprecedented dominance as a result of savvy business practices, including operating the leanest supply chains in business today and making visionary use of technology. Walmart products move off the shelves faster than anywhere else and the time it takes to replenish inventory can be measured in hours, not days. Starbucks—This $21 billion Seattle-based company sells has over 9,000 outlets world-wide. Selling everything from coffee to CDs, Starbucks is in the business of the “coffee experience,” and they’re always looking to partner with those companies that will best complement their customers’ desires for a high quality coffee drinking
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