In May of 2011 a Samoan schoolteacher by the name of Folole Muliaga was sent home from
a New Zealand hospital suffering from a terminal illness called cardiomyopathy. Because,
doctors believed she did not have much longer to live she was sent home with two oxygen
tanks to help aid her with her illness. McNaughton (2006) states that on May 29 a contractor
for Vircom EMS was sent by Mercury Energy to the Muliaga’s home to disconnect the
electricity supply. Mrs. Muliaga pleaded with the contractor to keep the electricity because of her
health condition but he disagreed. A few short hours later Mrs. Muliaga would perish. Prior to
the Muliaga’s electricity being disconnected, the family had an outstanding balance…show more content…
The actions of Mercury Energy were illegal in the eyes of many consumers and shareholders
around the world. It’s very bothersome and also reality that individuals who occupy senior level
managenet roles does not uphold the standards and intergrity when it comes to satisfying the
needs of customers. Meredith (2007) says the behavior of Mercury Energy top executives serves
to do no more than confirm just about every negative stereotype there is about impersonal,
arrogant, and greedy corporates. What makes Folole’s story so alarming is that Mercury Energy
is a state owned enterprise, which means the taxpayers solely, owns the company.
Research states that Jones (1991) a moral issue is present when a person’s actions, when
freely performed, may harm or benefit others. It’s imperative to know that many judgments are
moral decisions because they have a moral component, such as the case of Folole Muliaga.
The actions that took place in Mrs. Muliaga’s home was horribly illegal and unethical, because
the situation was not investigated thourghly. If the contractor would have taken five minutes to
contact someone about Mrs. Muliaga’s severe health condition her life probably could have been
prolonged. The contractor’s irrational behavior to further assist the family is what makes this
situation so demoralizing.
A few weeks after Folole’s Muliaga’s death, Police announced that there was no