Fortune 500 Cvs Health Case Study

CVS Health Corporation is an integrated pharmacy healthcare and head quartered in Woonsocket, RI. The President and CEO of CVS is Larry J. Merlo. The company has three segments, Pharmacy services, Retail pharmacy and Corporate. CVS was previously known as Caremark Corporation and the name was changed to CVS on September 3rd 2014.

Partners HealthCare is a non-profit, health system located in Boston that created a data based transformation (Davenport, 2013). It integrated a new system that aligned the participating organizations to cohesively run as one and to help shape the future of the organization. The system didn’t stop there as it was responsible for bettering the patient financing experience and the delivery of healthcare information to other organizations (Davenport, 2013). The initial goal of the organization was making patient care more affordable and accountable by providing integrated, evidence based, patient-oriented care.

This week I began my 6-week internship at Blue Cross Blue Shield of Nebraska (BCBSNE). The first day was a common orientation for all new employees, internally denoted to as the “onboarding process” where all employees are told they matter. This full-day session communicates the core mission, vision and goals of BCBSNE, organizational structure, operating objectives, and workplace culture. BCBSNE is a not-for-profit health insurance company that is focused on collaboration to find the best solution for their customers; in other words, they are customer-focused. Since the implementation of the Affordable Care Act (ACA), many changes to the health insurance market required a change in the organizational structure and culture of BCBSNE. Through partnerships with providers, the goals of BCBSNE are to be responsive, accountable, minimize errors, and decrease costs – all components of the ACA. BCBSNE has strategically aligned their goals to those of the government-mandated goals, and implemented them at all levels of the organization, making them competitive in the health insurance market. I found this very fascinating: I was very excited after day one!

McKesson, now “the world’s largest health care services company,” has a combined customer base of about 5000 hospitals, 25,000 retail pharmacies, 35,000 physician practices, 10,000 extended care sites, 450 pharmaceutical manufactures, and 2000 medical-surgical manufacturers (Chicago tribune 1998). Mckesson has a 13.2% market share of the Health Information Technology industry and employs roughly 37,000 people. Mckesson’s hospital information system solutions includes their electronic health record system (HER, Total Coordinated Care product suite, InterQual Decision support products,

Learning directly from the people who are doing the job and creating the processes that go along with the job is the best way to gain knowledge.

Pharmacists are health care professionals that work in their communities to raise the quality of life for the patients they serve. Pharmacists have been working at Consumer Values Stores (CVS) since their first doors opened in 1963. The company has since largely expanded and has become the second largest retail-pharmacy chain in the United States with more than 8,000 store nationwide. CVS is a billion dollar company and has since changed its corporate name to CVS Health along with becoming a leader in corporate social responsibility. The chain is going to great lengths to improve public health all over the country by doing such things as ceasing the sale of cigarettes in its stores and starting a nation-wide smoking cessation program called “We’re Tobacco Free”. CVS has also partnered with MinuteClinic to operate inside some of its stores.

We received your grievance request regarding being called by both CVS and Walgreens advising you they filled your prescription Ivokana 100 MG TAB, being informed by A Member Service Representative the medication wouldn’t have a cost share and being charged $95.00 after picking up your medication from CVS. This request was received by Blue Cross® Blue Shield® of Arizona Advantage (HMO) on February 15, 2017

Westminster Company, US based profound consumer health care manufacturer, has maintained a proud traditional name since 1923. It consists of offices throughout Europe, Latin America and Pacific Rim. The company maintains three individual fully owned companies comprising of nine manufacturing plants and eight distribution centres, implementing decentralized management levels to improve self-responsibility and competitiveness.

CVS has approximately 7,001 stores across 45 states and Puerto Rico (the second largest to Walgreen Co. in the US), and was founded in Massachusetts in 1963. Walgreens operates in all 50 states with about 7,034 stores in the US, the District of Columbia and Puerto Rico. Walgreens was founded in Chicago, IL in 1901 and has since expanded.

“CVS was founded in 1963 by Stanley and Sidney Goldstein and Ralph Hoagland. The first CVS store was opened in Lowell, MA.” (CVS Health) CVS is a pharmacy innovation company helping people on their path to better health. CVS’s CEO is Mr. Larry J. Merlo. CVS is headquartered in Woonsocket, RI. CVS is the largest pharmacy health care provider in the U.S. And is an integrated offerings across the spectrum of pharmacy care. Through their 7,700 retail pharmacies and more than 900 walk-in medical clinics. There are approximately 200,000 employees in 46 states, the District of Columbia and Puerto Rico. “CVS has also expanded its business to include pharmacy benefit management, mail order as well as specialty pharmacy division,

Oscar believes that all Americans deserve healthcare coverage that is high-quality and affordable for everyone. Oscar Health was founded in 2012 with the vision of "changing the user interface of health insurance." Oscar Health provides value to its customers through its simplified insurance products, the convenience and accessibility of its services, its use of technology, and its flexibility. Overview

It was in 1977 that the United Healthcare United Health group was founded by Richard Burke. The headquarters of the company are in Minnetonka, Minnesota. This organization works towards the betterment of people's health, it help them in living a healthy life by providing them with the kind of health care that would be best for them. The main focus of United Healthcare which is a major division of the United Health group is to provide the people with better health benefits and coverage.

The Omega Ultrasound System would be the best choice to green light for the Healthymagination initiative. After assessing all the potential products, we determined that the lack of concrete metrics, difficulty or uncertainty in measuring outcomes, or clinical relevance to the Healthymagination goal rendered the TEEMax, UltraLipo, and HepEcho unfit for launch. We’ve outlined justification for this decision in (Figure 1.), but we believe the Omega system provides the greatest opportunity for meeting Healthymagination standards with the best chance of obtaining definitive evidence to support the certification.

Consumer Value Store (CVS) opened in Lowell, Massachusetts in 1963. The company was one of America’s largest retail drugstores and had 4,000 stores and revenue of $24.2 billion by 2002. Generally, a company that serves pharmacy service must emphasize customer’s satisfaction, customer’s safety, and process efficiency. The purpose of CVS is to satisfy consumer’s needs, guarantee the accuracy of filling prescription and the health of customers, and improve the existing pharmacy fulfillment process.

Technological advancement and innovations have prompted companies like CVS to redesign their workflow spaces and workflow to accommodate their newly developed minute clinics or specialty clinics. The newly developed clinics which are currently providing faster, affordable, quality healthcare to the CVS customers has greatly enhanced the profitability of the company within the market.