The book, Emotional Intelligence 2.0, provides an alternative approach to how a person achieves success. This book does not focus on the conventional determinant of success, such as formal education and training, experience, and intelligence level (IQ). Although all these components contribute greatly to ones achievement of success, these factors are not the only factors to be considered in whether a person will be successful or not. This book focuses on the concept that it refers to as emotional intelligence (EQ), which is one’s ability to recognize and effectively understand his/her emotions in a productive and rational manner.
The ability to be emotionally intelligent grants someone the potential to change and be flexible. Regardless of the qualifications a person may have, if they lack the emotional qualities they are unlikely to succeed in various fields. Our work environments are rapidly changing, from the technology to the very foundations of the job qualifications. If someone is unable to adapt they will not proceed further. Daniel Goleman, an author and science journalist, presents in his book “Emotional Intelligence: Why It Can Matter More Than IQ” the five pillars of emotional intelligence. These pillars are, Self- Awareness, Self- Regulation, Motivation, Empathy, and Social
Mayer and Salovey (1993) had state that emotional intelligence is individual’s ability to monitor their own and other’s emotions and feelings which to distinguish from related concepts such as more cognitively-oriented intelligences, social skills, personality traits and a collection of ‘good attributes’ that only tangentially involve emotion. According to Salovey and Mayer (1990), type of social intelligence was the first concept that divisible from general intelligence. However, Salovey and Mayer had expanded the definition of emotional intelligence as including the capability exactly conscious, assess and represent emotions; the capability to entrance feelings and contemplatively manage emotional and intellectual growth in 1997. The following are the quite complete “four branch model” of emotional intelligence (Mayer & Salovey, 1997):
Emotional intelligence (EI) is a critical skill in each area of our life, beginning with the personal life and ending on the work environment. It can improve an individual's social effectiveness, and allow for the better understanding of how our emotions work. “Emotional intelligence involves the ability to recognize and control one's own emotions and the emotions of others and refers to a variety of competencies and skills such as empathy and self-control that affect personal and professional outcomes” (Butler, Kwantes, and Boglarsky, 2014).
“Emotional intelligence is the ability to understand and manage our emotions and those around us, therefore, this quality gives individuals a variety of skills, such as the ability to manage relationships, navigate social networks, influence and inspire others. Every individual possesses different level, but in order for individuals to become effective leaders, they will need a high level of emotional intelligence. In today’s workplace, it has become a highly important
Self-Assessment Review Emotional intelligence plays a very critical role in the overall quality of our personal and professional lives. In fact, many people feel that emotional intelligence (EQ) is more important than one’s intelligence quotient (IQ) when it comes to attaining success in their lives and careers.
Emotional Intelligence Emotional intelligence (EQ) is the ability to identify, use, understand, and manage own emotions and emotions of others in positive manners to alleviate stress, relate effectively, empathize with others, surmount challenges, and moderate conflict. This capacity enables us to recognize and understand (usually a non-verbal process) emotional experiences of
Formally, Emotional Intelligence, commonly abbreviated as EI is defined as the capacity to reason of and about emotion so as to enhance reasoning or rather thinking. It is also defined as the capability of an individual to recognize and understand the meaning of emotions, their relations and use this information to reason critically and solve problems based on these emotions (Dann 78). The first Emotional Intelligence theory was initially developed by early psychologists back in the 1970s and 80s. This study was advanced and has been advancing over the past years. It has become very important in organizational development and developing people in the process. This is because the Emotional Intelligence or rather Emotional Quotient
Emotional intelligence (EI) is a type of intelligence that allows a person to see and control their emotions, as well as helping them to understand the emotions of others (Lamberton & Minor, 2014). Jafri, Dem, and Choden, (2016) found that EI can be used as a predictor for workplace success and plays a part in acceptable job performance. Understanding the subcategories of EI can directly improve human relations in a business setting. There are four subcategories to EI; self-awareness, social awareness, self-management, and relationship management (Lamberton & Minor, 2014). Additionally, knowledge on EI can improve personal interactions with family, friends, co-workers and others. As Registered Nurse (RN), EI plays a vital role in my career
Emotional intelligence; also referred to as EI or EQ, is defined as, “a skill in perceiving, understanding, and managing emotions and feelings” (n.d.). The way I express myself, interact with others, demonstrate emotions and deal with stress on a consistent basis may lead to a high EQ, or low EQ, depending on my actions. I was able to take a self-assessment on the McGraw-Hill/Irwin website that provided a score for my emotional intelligence with specific areas of strengths and weaknesses included. Overall, I scored 87 out of 100 possible points, which ranks my score considerably high. Based on my results, I faired well in regards to understanding and managing my emotions in all areas of my life. Understanding emotional intelligence, and achieving a high score in similar assessments, may lead to rewarding results in many facets of life’s daily tasks and interactions. A person, who has developed a high emotional intelligence, will keep their emotions under control, strengthen relationships with those around them, and know their limitations.
Working with Emotional Intelligence The book “Working with Emotional Intelligence” by Daniel Goleman deals with the emotional assets and liabilities of individuals in organizations. Emotional intelligence is traits that go beyond academic achievement or IQ. As a matter of fact he points out that high academic intelligence can sometimes stand in the way of emotional intelligence. Broadly speaking, emotional intelligence determines how well we handle difficult situation, which cannot be solved by logic, but more by a “feel” for the situation. These attributes are very hard to measure, which is why many standardized tests, whether academic or for employment, fail to measure these attributes, even though these are the one which determine
On the emotional intelligence quiz, I received a 70 out of 100. I learned that in most situations, I’m the calm one, who is usually trying to talk sense into someone else. For example the question about the angry customer on the phone, I choose the answer about talk to him, and offering him options that could help with his problem. I learned that I’m a problem solver, which I would have never have pictured myself as being. I think of myself more as a listener, than a problem solver. It does make sense though since being a problem solver and listener do go together. You have to listen to someone to help them solve their problems. I know that people will come to me, if they have problems with anything. So I’m a lot more savvy than I thought I
The Pearson PIA activity is designed to show the somewhat hidden parts of a personality through a series of questions. With mini tests like ‘Are you a Type A personality’, ‘Creative Learning Style’ or ‘Work Motivation Indicator’, some of the most important aspects of a personality can be categorized. I
History Two psychologists, John Mayer and Peter Salovey, first introduced the concept of “emotional intelligence”, or EI, in a journal article in 1990 (Goleman, 2005). It was then popularized in 1995, with the book Emotional Intelligence: Why It Can Matter More Than IQ by Daniel Goleman. Goleman posited that EI is as important, if not more important, than IQ in terms of success in academics, business, and interpersonal relationships (2005).
1. Reflect on Your Emotional Intelligence This paper is aimed at evaluating my own emotional intelligence while subsequent parts of the paper will discuss how this emotional intelligence affects other aspects of human life like business, religion and politics. In this part of the paper, I will reflect on and demonstrate the skills and the knowledge needed to enable one to accurately see and understand the emotional strengths, weaknesses and nuances of other workers at the workplace.