Essay Four Seasons Goes to Paris

Europe is different from North America, and Paris is very different. I did not say difficult. I said different. — A senior Four Seasons manager In 2002, Four Seasons Hotels and Resorts was arguably the world’s leading operator of luxury hotels, managing 53 properties in 24 countries and delivering what observers called “consistently exceptional service.” For Four Seasons, that meant providing high-quality, truly personalized service to enable guests to maximize the value of their time, however the guest defined doing so. In 1999, Four Seasons opened the Four Seasons Hotel George V

Before introducing the workplace issues related to the development of four-day workweek, a clear definition of this schedule is needed. According to Department of Labor (n.d.), “A workweek is a fixed and regularly recurring period of 168 hours, or seven consecutive 24-hour periods. The workweek does not have to coincide with the calendar week, but instead it may begin on any day of the week and at any hour of the day.” It might be the “four-day, 32-hour workweek – more leisure, less work” (Wernette 1), or the “three-day, 40 hour, compressed work week” that Vega

The four-season hotel cares about their internal customers and external customers. Why the company’s leadership is different from other hospitality businesses, here are several reasons. First, four-season hotel has their Golden Rule to obey, “Do unto others as you would have them do unto you.” It means treat other people with the concern and kindness you would like them to show toward you. This Golden Rule brings a bunch advantages to four-season hotel. And also encourage all of manager in this hotel treat the employees in kind and respect them.

Marriott is renowned for its elegant and comfortable hotels and resorts. The company caters to a targeted customer base, ranging from the frequent corporate business traveler to the family enjoying their occasional weekend get-away. Marriott has continued its rise in the lodging, contract services, and restaurant industries. The company continuously strives to meet the needs and wants of its customers while strategically maneuvering the rigors of today’s competitive and ever-evolving market of glamorous destinations and convenient services. In order to remain relevant in a highly-competitive environment, Marriott must strike that successful balance of minimizing costs, and gaining and effectively

Four Seasons Hotels, Inc. is a Canadian international luxury, five star hotels’ company. It possesses about 98 different properties among the world. Canadian businessmen Isadore Sharp was founder of Four Seasons Hotels in 1960. Opening in 1961 the first Four Seasons Motor Hotel had an immediate success, in spite of disreputable location of the hotel (fourseasons.com). It was created like an oasis for business travelers. Mr. Sharp created a climate that was promoting professionalism and attachment of his employees. He built scheduled two stress breaks every day, paid to his employees from front desk twice the average rate, insisting that they are important role in providing the first impression of the hotel.

The Four Seasons Hotel is a leader in the hotel and hospitality industry that specializes in the development and operation of luxury hotels for others (Fourseasonhotel.com, 2009). During the last few years, the Four Seasons Hotel has been awarded the best hotel and one of the most comfortable

The Four Seasons Hotels is a Canadian based company that was started in 1960 by Isadore Sharp, the current chairman and CEO. The first hotel was actually a motor hotel in downtown Toronto.

i)The most important information that influenced Green & Co’s decision to enter the US market

In A Midsummer Night’s Dream by William Shakespeare, the seasons are vital to the development of several relationships. Seasons are first presented in the title. Each season offers a different attitude. Summer is known for freedom and romance, where winter in contrast is shown with themes of bitterness and death. The season of the play and the themes associated with it allow the characters in the comedy to progress in their romantic relationships.

The main objective of the company is not only to attract but also to retain staff who are interested to work in the hotel business for the five-star level of high service, taking into account the wishes of clients, and which offers an innovative, dynamic environment and reflects the culture of the local country. To achieve this, Hyatt strives to be a company listening to well-informed and concerned people. Hyatt provides plenty of opportunities at all levels for their employees, which are accompanied by numerous development

How would Paris, employees, and customers receive the new FS administration? Would the values and standards of the company be compatible with those held by French culture? The question was to decide what to keep and what could be changed in their strategy when considering the elements of the French national culture and legal aspects. The advantages that FSH had on its side were experience; they had already been successful in other 23 countries reaching this balance using the diversity-singularity strategy, flexibility, they have shown setting an ever reducing number of standards while increasing focus on their goals, and a strong set of values. The success of the firm could mean entering a highly profitable market, improving the image as a high-level luxury hotel and the reinforcement of confidence for the top management team about how operations were being run. If it were a failure, the company would lose an investment of $125 million, two years of work, and possibly damage their image in a very competitive environment. Two main factors that could conspire against its success were national culture and legal issues. Even though FSH already had some experience through its operations in Canada and the Pierre Hotel in New York City (are we sure about the "French" culture at the hotel in NY? Pg 8 ) in dealing with these elements, the FS George V was a new challenge all together. In dealing with a national culture as

This paper is designed for exploring the reasons for the success of Four Seasons Hotels and Resorts in Paris (Four Seasons). Four Seasons Hotels and Resorts is Canadian based international leading operator of midsized luxury hotels. Four Seasons has enabled guests to maximize the value of their time with providing high-quality and truly personalized service. Four Seasons was able to succeed with their unique strategy of dealing with cultural differences, unique corporate culture, and strategy of human

Charles Dickens wrote A Tale of Two Cities in order to enlighten the average Briton about the events of the French Revolution. The novel compares and contrasts cities of London and Paris, which represent French and British society, through the eyes of Dickens’ human characters. The two cities play such a large part in the novel that they become characters themselves, and the contrasting societies of the two cities become a conflict. In Charles Dickens’ classic, A Tale of Two Cities, the individualistic society of London champions the first feudalistic and later socialistic society of Paris.

The following report was derived from the primary use of secondary sources, in addition to telephone contact with hotel representatives. Secondary sources included research from the Internet, industry books, company marketing communications, trade and general business newspapers and magazines, among others. Through all the sources, relevant data and information was extracted into the report's appendices. After individual analysis and group discussion, the following report was devised. The mandate of this report is to provide a macro examination of the luxury hotel industry and specifically the future outlook of Four Seasons Hotel and Resorts, Inc.

The organization has explicitly kept this advantageous environment over other organizations by improving its service capacity. Additionally, the organization ensures that it stays ahead of its rivals by engaging in research and development that focuses on luxury products and markets analysis. The Ritz-Carlton hotel uses data from its research to predict the future of the industry; therefore able to dictate what and how the market will trend in the foreseeable future. Another factor that keeps the organization’s advantage over its rivals is that while rivals tend to become a hotel brand in the industry, Ritz-Carlton has rather position itself to be a leader and lifestyle brand that constantly develop new properties and ensure that customers live the culture of the hotel. The final factor that has kept the advantage of the organization intact is the culture of trust that exists between the management and employees. The leadership of the hotel lives and communicates the organization’s value to its employees who in turn satisfy customers in a way that they often anticipate a return visit. These are some of the reasons that the Ritz-Carlton hotel continued advantageous environment over its rivals has persisted in the hotel and resort industry (Reiss,