Four Seasons Hotel Management Case Study

1131 Words5 Pages
The Four Seasons Hotel and Resort is one of the finest hotels in the world that has gained enormous reputation of promoting customer needs by the consistent and personalised services as per the requirement of the customers, operating in more than 24 countries worldwide and adopting the new dimensions of cultural traditions, the hotel management has well-versed in it.
When entering a new market and in a new region, the perception of quality and luxurious features vary from cultures and it is very important for Four Seasons Hotels and Resort to adopt the changes in cultural trends to facilitate the consumers in the region. A USA Hotel chain, Four Seasons Hotel and Resort has been enhancing the value of the pillars of specialisation and the essence
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The hotel has many at times nominated in one of the best companies in the USA on their attitude towards customers care. The considered paper opens with the challenges faced by the human resource management when the case study hotel approaches towards a new cultural nation of France. The paper would also analyse the HRM theory that is linked with the case study hotel and the changes that are caused due to the expansion into France and would be considering the requirements of French employment policies towards the recruitment, performance management, rewards and areas of development. Furthermore, recommendations suggesting the strategies for HRM that must be used by the Four Seasons Hotels and Resort in making their establishing move in Paris (France) a…show more content…
The Four Seasons Hotel opened its Paris location in the most important historical landmark place “George V”, known as one of the six historical hotels due to the grandiose style of architecture, luxurious and the historical value that was needed by the Four Seasons Hotels for renovation the style of the location and also keeping the original architecture in place. The creation of the hotel environment was a reflection of the French culture and the artefacts with special bonding towards the French (Farndale & Kelliher,
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