Foxconn Case

3658 WordsNov 20, 201115 Pages
Solutions for Communication Problems in the Foxconn Suicides Prepared for: Gou Taiming, President Foxconn Prepared by: Prakash Krishnamurthy Table of Contents Introduction…………………………………………………………………………………….3 Company Background…………………………………………………………………………3 Identifying the Problem - Facts of the Case………………………………………………….4 Analysis of the Communication Problem…………………………………………………….6 Recommended Solution………………………………………………………………………..8 Appendix……………………………………………………………………………………….11 Bibliography……………………………………………………………………………………12 Introduction to Paper In 2010, Foxconn, the largest contract manufacturer in the world, had been under serious scrutiny for a series of suicides occurring at the Shenzhen location.…show more content…
He said, "a lot of information cannot be currently disclosed and we are simply managing to handle the issue." Gou also added that Foxconn has a total of more than 800,000 workers so it is extremely difficult to manage such a workforce. However, he said that they are confident the situation will soon be stabilized. Gou also mentioned that if there were problems with working conditions, they would have been found earlier . Finally, after the 11th death, Gou Taiming made a media appearance. During the appearance, Gou bowed three times for respect, pleading for more positive media coverage and to avoid the contagion. Gou said, “I cannot guarantee that similar deaths will not happen again, but we are doing our utmost to look after and care more for our staff.” No less than 12 hours after Gou gave his statement for the 11th suicide jump, the 12th death occurred. Response from the Government & Foxconn’s Clients The string of deaths and media scrutiny has drawn attention to the labor practices at Foxconn. As a result, Wang Yang, the governor of Guangdong province of China has called for improved conditions for the workers. Wang said that the government must work together with the company to "take effective measures to prevent similar tragedies from happening again”. Wang called for measures such as increasing sports and leisure activities for the workers, and improving communication between worker and employer. Shenzhen government held a press
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