According to Ferrell, Fraedrich, & Ferrell, the Better Business Bureau (BBB) is best known for its self-regulation that expresses a commitment to” adhere to certain rules that demonstrate best practices and social responsibility” (Ferrell, Fraedrich, & Ferrell, 2015 p. 476). Moreover, BBB “uses its website, newspapers and the media to inform consumers of businesses who have violated these standards” (Ferrell, Fraedrich, & Ferrell, 2015 p. 476). However, recently there have been reports of BBB favoring the businesses over the consumer because the business pay for statistical information from its consumers’ report while charging the consumer a fee to resolve any dispute or complaint against a business. Furthermore, BBB appears to favor the businesses with a membership over the consumer, which it promised to protect. …show more content…
Moreover, the investigators proved that the local BBB gave accreditation and an A-grade to fake organization that were nonexistent for a fee of $425 (Ellis, and Hicken, 2015). Katherine Hutt, a spokesperson for the Council of BBB, stated that BBB’s response to the “rogue branch proves that the BBB is the leader in advancing marketplace trust between businesses and consumer”, but some consumers questions how can BBB remain a fair, honest and unbiased broker between businesses and consumers when it is fully funded by the business (Tuttle, 2013)? The consumer is in belief that that BBB has incentive to give its paying clients in the best rating regardless of the truth (Tuttle,
“Instead, prior research claims to show that younger, nonminority consumers with relatively high incomes and educational levels are more likely to take advantage of services from third-party agencies, like the BBB” (Garret & Toumanoff, 2010, p. 3). Therefore, the organization created, Council of the BBB (CBBB), changed point system to eliminate points awarded for accreditation, streamlined its processes for receiving complaints, implemented additional procedures for investigating complaints, begun a thorough investigation into its Los Angeles bureau, agreed to review its processes into accrediting businesses, and instituted a procedure requiring an independent third party to help in the review process. Hopefully, these changes will give this organization the ability to regain its reputation with consumers. Since this organization is mainly funded by businesses and accredited membership, one should be confused as to whether these standards will be adhered to by BBB
The Consumer Financial Protection Bureau (“CFPB”) is tasked with writing and enforcing rules for financial entities to protect consumers from unfair, deceptive or otherwise harmful practices by such entities. A major area of focus for the CFPB is a robust and effective oversight of a financial institution’s third-party providers (vendors) to ensure consumers are not exposed to unnecessary risk of financial or personal harm.
There has been a large amount of research into what strategy is, since Michael Porter’s perennial work in the 1980s. Studies done on the execution of strategy have been far less numerous. However, there is one major understanding about the execution of strategy. The execution of strategy is a vital part of success in business. A summary of many myths surrounding various strategic executions will be outlined, along with their subsequent analyses.
The Federal Trade Commission (FTC) was created in 1914 primarily as a way for the government to “trust bust” or apply regulations ensuring a free marketplace for U.S. consumers and business enterprises. In this regard, the FTC enforces antitrust viola- tions that could hamper consumer interests, as well as federal consumer protection laws against fraud, deception, and unfair business practices. The commission’s primary enforcement mechanism is the Bureau of Consumer Protection, which is divided into seven divisions: (1) enforcement, (2) advertising practices, (3) financial practices, (4) marketing practices, (5) planning and information, (6) consumer and business educa- tion programs, and (7) privacy and identity protection.21 As the federal
Horisons is a Christian faith based provider of outpatient healthcare services and healthcare education to the underserved communities in the Central Joaquin Valley in California. It is organized as a 501(c)(3) California nonprofit public benefit corporation and is headquartered in Merced, California. Horisons operates seven healthcare clinics in the cities of Merced, Mariposa, Livingston, Chowchilla, Newman, Patterson, and Los Banos.
Better Business Bureau – a system of nongovernmental, independent, local regulatory agencies supported by local businesses that helps settle problems between customers and specific business firms.
In the novel “The Norton Sampler 8th edition” by Thomas Cooley. When reading Annie Dillard essay “From Holy The Firm” basically tells me about questioning choice or life general to finding a purpose or if it matters. When looking of the corpses of moths from behind her toilet, foreshadow an event when she went camping to searcher or rekindle her inspiration of becoming a writer. But instead she found a close understanding of nature. Life goes on without a second thought like all those moths kept coming to the lite candle
Units that are business connections must execute and perform according to written business connections agreements that is essentially required to maintain the privacy. Thus, when companies assures consumers they will safeguard their personal information, the Federal Trade Commission can and does take law enforcement action to make sure that companies live up these promises (Bird et al, 2010).
Certain that your using the Bbb to find out if the store has already established complaints against them. If you discover several complaints against them for shoddy work, or overcharging, you need to look
The Better Business Bureau (BBB) is a well known self-regulatory trade association in the United States. Companies that adhere to self regulation standards meaning the business will exhibit best practices and social responsibility. The BBB creates self regulatory programs for its members and uses the internet, newspaper, and media to inform the public of businesses who have violated self regulatory rules. The BBB's membership dues are around $425. The BBB's purpose is to establish a place of trust between business and consumers, as well as, dispute and complaint resolution services, reliability reports, and arbitration.
The Better Business Bureau is an organization that encourages businesses to interact with customers in a manner that is ethical, transparent, and honest through the use of a public rating system (Ferrell, Fraedrich, & Ferrell, 2015). The Better Business Bureau attempts to encourage self-regulation by organizations through its various consumer reporting mechanisms. Organizations are rated by the Better Business Bureau based on ethical criteria established by the Better Business Bureau. The Better Business Bureau is funded primarily through membership fees paid by organizations that wish to gain an accredited status with the Better Business Bureau. This primary funding source appears to provide an ethical dilemma as the Better Business Bureau faces an obvious conflict of interest when trying to rate a business that provides the funding for the Better Business Bureau.
In 2002, the U.S. Chamber of Commerce showed CWB is an important outcome variable for organizations since it is estimated to cost organizations billions of dollars each year in lost revenue, theft and fraud (as cited in Kessler et al.,
In fact the Better Business Bureau prides itself on its objectivity toward both accredited and non-accredited businesses. What does Accreditation mean? It means that a business has promised to commit to the Better Business Bureau’s Code of Business Practices, which incorporates the Standards of Trust, as well as making an effort to resolve customer disputes
I feel both businesses and consumers are important stakeholders for the Better Business Bureau. The income for operating the Better Business Bureau comes from the businesses, and the Better Business Bureau is certainly aware of its income source in the same capacity that other businesses depend on consumers for income. The stakeholders depend on the Better Business Bureau for information on businesses’ conduct and complaints. If I were a stakeholder, the steps that I would like to see the company take to ensure that the consumer is protected and this ethical misconduct does not happen again is to regulate the pay to play chapters. These are the chapters giving the firm a bad name. I would also like to be the first (instead of the consumer)
consumer-reporting agencies will become a top contender of Dun & Bradstreet in business credit reporting. Because these agencies (Trans Union, Experian, and