Fundamentals of Human Resource Management
Student’s Name
Institution
Fundamentals of Human Resource Management
True and False: Please mark either T or F in the appropriate space before the question (7 * .25 each = 1.75 points) 1. __T__ Today’s managers have found that employees do not set aside their cultural values and lifestyle preferences when they come to work. The challenge is to make organizations more accommodating to diverse groups of people by addressing different lifestyles, family needs, and work styles. 2. __T__ Work Process Engineering is referred to at times as work process reengineering because it goes beyond incremental change and requires an organization to face the possibility that what the organization
…show more content…
a. 200 b. 100 c. 180 (300 days in some states) d. 720 e. 85
10. _C__ Sexual harassment case which examined the employer liability.
a. Albemarle Paper Company v. Moody b. Griggs v. Duke Power Company c. Meritor Savings Bank v. Vinson, (1996) d. Toussaint v. Blue Cross and Blue Shield of Michigan e. none of the above
11. _E__ Sexual harassment is defined as having which one of the elements? a. Quid pro quo b. Health Maintenance Organizations c. A hostile environment d. None of the above e. a & c
12. _A__ the implied employment contract was an issue in which employment law case concerning retirement age?
a. Toussaint v. Blue Cross and Blue Shield of Michigan b. Washington v. Davis c. McDonnell-Douglas Corporation v. Green d. Connecticut v. Teal e. all of the above
13._A__An employee handbook is for which reason?
a. Policies and procedures of company the employee work for b. Who is dating who c. Ways to insult your employer d. How to destroy employer property e. ways to insult the customer
14. _B__ Cultural values and business practices of the home country are predominant. Headquarters develop a managing and staffing approach and consistently applies it through the world. What is this term?
a. Geocentric approach b. Ethnocentric approach c. A third country national d. Host country national e. none of the above
15. _B__
In the case of Greene’s Jewelry located in Derry, New Hampshire. v. Jennifer Lawson (Known as The Defendant).
Which of the following include any of a variety of programs that provide pay for time-not-worked, employee services, and protection programs?
Shortly after in 1982, Mills v. Rogers was filed with the Federal District Court. Respondents brought a class action case against petitioners alleging that it is against the Federal
Odishelidze v. Aetna Life & Casualty Co., 668 F. Supp. 94 (D.P.R. 1987) Tri-Continental Leasing Corp. v. Cicerchia, 664 F. Supp. 635 (D. Mass. 1987)
In A. S. Abell Co. v. Sweeney, 274 Md. 715 (1975), the Court of Appeals quoted Professor Borchard in
Leagle. (2008). Garelli Wong & Associates, Inc, v. Nichols. (551 F.Supp.2d 704). Retrieved from http://www.leagle.com/xmlResult.aspx?page=7&xmldoc=20081255551FSupp2d704_11203.xml&docbase=CSLWAR3-2007-CURR&SizeDisp=7
In our situation, we are looking at four cases, Harris v. First Federal Savings, Van Stan v. Fancy Colours, McGrath v. Fahey and Pavilon v. Kaferly.
The question the case introduced: Could Kansas induce property taxes on the Fort Leavenworth Railroad Company?
McCulloch v. Maryland- this case talked about if Maryland had the power to tax a national corporation(Baltimore branch of the second national bank)
Read the statements and write true (T) or false (F). If it is false please write the correct answer:
In the first case it was decided that Coltec was right to receive a refund for capital loss due to asbestos liabilities and in case number two the United Stated
2. Times-Picayune Publishing Co. v. United States, 345 US 594 (1952). 3. United States v. E.I. du Pont de Nemours & Co., 353 US 586 (1957).
David, a company supervisor at the ABC Investment Group, was responsible for conducting periodic reviews and evaluations of his subordinates. During a private evaluation meeting with one of his female employees, Cheryl, David got up from his seated position behind his desk and leaned against the front of his desk immediately in front of Cheryl's chair. David indicated that he was not inclined to recommend Cheryl for the promotion she sought despite her good performance, but said that he might reconsider if she "took care of the kid." When Cheryl expressed confusion at what he meant, David gestured toward his crotch and complimented her on the shape of her lips, asking if she knew what "those kinds of lips are called." Horrified, Cheryl immediately pushed her chair back and ran out of his office. She reported the incident immediately to David's supervisor. Sexual harassment is expressly prohibited by Title VII of the 1964 Civil Rights Act (Fossum 2008, 512). This type of "quid pro quo" sexual harassment by a supervisor of a subordinate leaves the company with little choice. The company could face serious liability for failing to take action in the event David ever repeated his conduct with another employee in the future. Pursuant to its "zero-tolerance" policy on sexual harassment (Fossum 2008, 512), the employer immediately fired David. Given the statutory basis of liability and the nature of the act, it is unlikely that David could keep
Another participant said: "One of the effective factors is the dominant culture or at least accepted culture in the context of that organization".
Customer demands and the rise in competition have caused many companies to focus on customer service and relations. The ability to provide great customer services has much to do with the success of many individuals and companies. Customer service isn’t about giving the customer exactly what they want. It involves skills such as problem solving, empathy, interpersonal skills, communication, and leadership abilities. Employee performance can be improved in many ways. Training is one way to emphasize employee performance. Each customer interaction is a representation on the company. How the employee handles the interaction is a direct determination of whether the customer will return.