Fundamentals of Business System Development

Hugh McCaughley, Chief Operations Officer of Riordan Manufacturing has requested a new system for the Human Resources department of their company which would be implemented and utilized at three plant locations and the company headquarters. To build the new human resources system properly, information must be collected from various areas of Riordan Manufacturing, and the information will be collected in a variety of ways. This information must then be used to determine such items as scope of the project which can allow for feasibility studies to ensure the system should be implemented,

In our quest to ever better ourselves the IT department, of Riordan Manufacturing, is submitting this Request for Proposal to integrate a more sophisticated, state-of-the art, information systems technology in our Human Resources department. Riordan Manufacturing has always strived to better ourselves by keeping up with technology in all of our operating systems and our manufacturing systems. Our goal is to remain at the forefront of the manufacturing community as we keep leading the way in all of our business systems and, at the same time, keeping the feel of a customer friendly company. We want to make

Riordan has sent a request for service with to the IT department hoping to benefit their company. The request for service involves changing the HR department for the better. Riordan wants to integrate and change the HR applications with a new state-of-the-art information system. The company wants to have the HR department to have the ability to assesses resources and tools all in one application.

This determines the project’s outcome, usefulness, effectiveness, cost, and time it takes the project to be completed. This also determines the future outcome of the project and will be needed for an upgrade. The scope of the project will be determine and completed within six months. The resources constraints of completing the project will be determine by cost and time. The cost could be higher from the original cost for the completion of the project. The expected cost of the project will be $50,000. This will include paying the project team, cost of software, and hardware. The V.P. of operations of Riordan Manufacturing will approve any changes made to the project. The project team that will be working on this project will be the IT department within the company.

Riordan Manufacturing is in need of updating their decrepit HRIS system to stay profitable. This system will move from the legacy system, integrated with the financial system, into a new standalone system used to integrate all of the HR tools within the system presently.

The first step will be to look at the goals of the project, and align them with the mission of the company. Systematically, the project will be broken into phases: Planning, Organizing, Staffing, Directing, Coordinating, Budgeting, Evaluating, and Reporting. Each phase will be further broken down into tasks and placed into a work breakdown structure. From this view, one is able to see the entire project duration, critical path, and milestones. The Planning phase is integral in any project. This phase of the project defines project objectives, mission, goals, and approach. In addition, outlining key elements of the project is critical: performance expectations, risks analysis, and contingency plans. However, after completion

The project will be analyzed to identify what resources are required for the Riordan HRIS replacement project. Identified resources will be added to the project plan as shown in Figure 1 - Riordan HRIS Project Resource Sheet. Each resources standard and overtime rate is added to the resources sheet for use in the budget.

Having decided this, the next part of the process is, based on what the managers

Over the next 12 months the company has set-up strategies to help make the transition to a new management and communication system more smoothly for employees. First step will be set deadlines for the change. The next step will be companywide trainings on the new system by experts. The last step is to have an evaluation period for employees regarding the changes to allow for communication between managers and employees.

Mr. Hugh McCauley, the COO of Riordan Manufacturing, Inc. has submitted a service request SR-rm-004. This request is to analyze the current Human Resources system and to integrate the existing variety of tools used today into a single integrated application at all plant locations. Mr. McCauley would like to take advantage of a more sophisticated, state-of-the-art, information technology system for the Human Resources department. The IT team will examine the current information system and the possible design and development of a single integrated application that meets or exceeds Riordan Manufacturing’s expectations, reaches completion within time and cost estimates, works effectively and efficiently in the current and planned IT

The team must then come up with an actionable recommendation for each of the issues found. These should also be numbered.

Riordan will need research, plan, design, and develop a customized human resources system with employee management or select a third-party vendor that has experience with this type of project based on the needs of the human resources department. Project objectives will need to be organized in a manner that will help maintain an efficient project flow as well as serving as a timeline to measure the overall success of the project. Riordan Manufacturing will need to determine the goals for the project and determine which system features will best meet the needs of their company. Discussions with stakeholders will try to accomplish the understanding of existing processes and systems, learn the likes and dislikes about the processes and/or systems, and identify potential areas for improvement.

This document defines the high level requirements for implanting a human resource information system at Riordan Manufacturing. It will be used as the basis for the following activities:

As a result of acknowledging the need for a new system, a budget of $150,000 has already been approved for the new project. The Finance system is also expecting a makeover, with an approved budget of $1,350,000 for the year 2005. The timeframe for completion and implementation is six months. Since it will build on and

In this report I intend to summarize the four steps of our management project process. First of all I wish for you to understand our team and our project by describing the decision making process so that you can be part of the process. The first step was planning our team’s activities and determining what project we were going to do. Setting our team goals were an important part of the planning process. Secondly, we have the organizing step which consists of describing our organizational structure and the division of responsibilities of each our team members. Thirdly, we have the leading step of the process were we describe how our team developed and managed to align responsibilities and tasks according to our attitudes and behaviors in order achieve our team goals. And last but not least, we have the controlling step of the process which focuses on ensuring that we met our team goals and if we encountered barriers that we could get back on track by taking corrective actions.