Future Vision Digital Services

864 WordsNov 16, 20124 Pages
FUTURE VISION DIGITAL SERVICES INCORPORATION Executive summary: Future Vision Digital Services was a technology consulting and design firm responsible for providing a range of services including multi-platform user interface design and marketing, software engineering and technical program management, systems integration, data analysis and customer relationship management. By 2004 the company expanded its operations from Western Canada to open offices in New York, Los Angeles, Amsterdam, Singapore and Toronto. The case describes the fact that the manager Randolph, who works in the Technology Development department of FVDS, has an awkward question to deal with Gregoire, who is the most senior architect in the company. Andre…show more content…
It means Randolph has weak legitimate power. As can be seen, Gregoire has strong expert power. However, he has low-level referent power. Those co-workers, who work with Gregoire, find that he is really hard to work with. Randolph has utilized rational persuasion method to influence Gregoire, but the result is ineffective. Alternatives and recommendation • Making Gregoire and his team stay in Amsterdam until the project is completed, but this is a difficult task because it becomes more expensive to the company. • Randolph can replace Gregoire on the project with someone who is more dependable. But the problem is gregoire will refuse to share the knowledge and there is a potential problem that he may quit the company permanently. • Randolph can threaten Gregoire to shape up, by taking disciplinary action by using his coercive power. As the manager, Randolph has some power from the company by his position. But Gregoire has more executive support than Randolph. • I think, the best possible alternative is team work. Randolph should enhance Gregoire's team working capabilities. Randolph should advice Gregoire to improve his behaviors relating to team management and Gregoire should start delegating his authority to his co-workers and thereby reducing the work load off his back. • Randolph should exert more legitimate power on Gregoire and if Gregoire does not change and goes back to his usual

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