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Fuyao Glass Industry Case Study

Satisfactory Essays

Case 1
Chinese company Fuyao Glass Industry Group decided to purchase an old abandoned General Motors factory in 2014 creating 1,500 jobs for a Dayton, Ohio suburb. The decision was made to be closer to their key customers. However, a culture clash has arisen on the factory floor. Since almost all the workers are American, they have taken issue with the Chinese leadership and their commitment to running under American standards. After the American president and vice president was outed the plant has “more of a Chinese feel” said worker Duane Young (Scheiber & Bradsher, 2017). He said the Chinese have little interest in training or engaging with American employees. This may be in part due to cultural norms. The company currently faces a …show more content…

This will form the basis of my suggestion on how to improve the situation. Representatives that have been elected by the workers need to meet with the key managers. Key differences need to be recognized by both parties. Team members should be able to voice their concerns to management about what they believe the role of a manager should be. In return, the Chinese managers should explain to the workers why they act certain ways towards their employees, no matter how harsh it may be. Team members and managers should be willing to discuss their issues and cultural norms to provide an outlet for a solution. If not, the problem will continue with no intervention. Chitakornkijsil comments on this issue stating that “Cultural differences can create the potential to make intercultural communication very difficult, and sometimes utterly impossible” (Chitakornkijsil, 2009) Another solution could be to replace the Chinese managers with American managers. However, this would disenfranchise the Chinese managers. The tension between the Americans and Chinese would not be relived by replacing the managers. Hence, the discussion is necessary to begin broader discussion within the company about how the managers act in their roles and how their culture influences them. The most important concern, in my opinion, is safety and needs to be stated simply to the managers.
Safety is perceived very differently in

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