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G08fk1 Unit 9 Case Study

Satisfactory Essays

1. I would like to make a claim for air tickets as a result of the cancellation of flight UA869 from San Francisco to Hong Kong on the 31 Jul 2016. 2. Initially I had two flights for Lim Tee Kuan from Los Angeles to San Francisco and from San Francisco to Hong Kong (UA Flight Confirmation No: GY21SN & G08FK1), and there were three flights for Nicholas Lim Teck Hwee and Natalie Lim Sze from LA to SFO, SFO to HK and HK to Singapore. 3. However, as a result of the cancellation of the flight and in order to arrive in Singapore and Hong Kong on time, UA staff help to swop our flight from Los Angeles to San Francisco to Hong Kong, to a flight from Los Angeles to Shanghai. 4. I had to incur unexpected and additional travel expenses from Shanghai to

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