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GCSS-A System

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Purpose: This summary presents an efficient and inefficient procedure stemming from the Army’s Enterprise Resource Planning product and a recommendation for improving the inefficiency. Background: Enterprise technology systems are seen as the newest approach in streamlining institutional efficiencies. The Army spent a large sum of money on the Global Combat Support System – Army (GCSS-A) which debuted a few years ago and is still being fielded today to its units. 1. Efficiency: One of the supply procedures that the GCSS-A system has made more efficient since its implementation is the matter of hand receipt generation and signature capture. This enterprise allows the user to produce hand receipts in an electronic format and transmit those receipts electronically to any other user within the system. …show more content…

GCSS-A provides enhanced capability to the end user. Another important capability that the system provides is the ability to track equipment status within a unit in near-real time and consolidates various other functions into a singular database. 2. Inefficiency: One of the inefficient supply processes that the GCSS-A enterprise contributes to relates to the complexity of the system itself. A lack of adequate or sufficient training on the legacy systems by users at all levels in the supply chain is all the more compounded with the forced introduction of this live real-time supply system. GCSS-A contains some added complexity (multiple layers) to unit level information through multiple button selection and windows. Additionally, its design (also known as user experience) fails to retain basic intuitiveness that point and click software contains. This discourages users from further system

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