Gap Analysis Global Communications Final Report

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Gap Analysis: Global Communications Foundations of Problem-Based Learning Gap Analysis: Global Communications The dynamics associated with the Global Communications environment centers on a lack of organizational communications with the various stakeholders. Elements that affect the organization are conflict continuums (Kreitner & Kinicki, 2004, p. 487), deficits in organizational commitment concerning job security (McShane & Von Glinow, 2004 p. 128), and organization politics (Kreitner & Kinicki, 2004, p. 575) that propagate distrust among stakeholders. Situation Analysis Issue and Opportunity Identification Global Communications failed to involve critical stakeholders in the direction of a plan for success with the company…show more content…
The values that each employee subscribes to with respects to Global Communications may vary from the desire to perform well, support the organization or of a personal nature. Global-Union, a collective bargaining organization associated with the corporation workforce, has an interest in equitable treatment, expansion and success of the membership. Global-Union desires to have open and honest communications with the executives of the corporation in order to have the company and its membership flourish. The rights that Global-Union are entitled to pertain to the collective bargaining contracts that have been negotiated in good faith with the corporation. Global-Union has expectations of being treated as an equal partner in the future of Global Communications. Finally, the customer has significant interest and impact on the success of Global Communications. Customers possess the buying power and determine what products or services will be purchased from the corporation. Customers have the right to excellent services, high quality products and dependable customer service. Customer values are not dependent on an organizations internal issue. Customers seek out the best value for their money. End-State Vision Global Communications will realize a growth in market share by expanding into international markets and by providing new innovated products and services. Increases in profitability
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