Gender Comparison Matrix

As part of this critical assignment, it is a requirement that I reflect on my own experience as a Leader where I have demonstrated a high level of emotional intelligence, as well use theories to demonstrate my learning’s.

In recent years companies begin to realize the pivotal position of emotional intelligence and attach more importance on leader’s emotional intelligence development. Actually the emotional intelligence enables leaders to better perform in the workplace. This essay will come to an understanding of emotional intelligence on the basis of the author’s opinion. The first part of the essay includes the historic root of emotional intelligence, its definition and the five dimensions. The second part of the essay will demonstrate the implication of emotional intelligence in service operation leadership.

Leadership is a process of social influence, which maximizes the efforts of others, towards the achievement of a goal. The article “Leadership That Gets Results” by Daniel Goleman is an article that helps readers understand that there is not only one way of becoming a successful leader. Research indicates that leaders with best results do not rely on only one leadership style. Goleman, describes leaderships styles as array of clubs in a golf pro’s bag. Over the course of the game, the pro picks clubs based on the demands of the shot. Thinking is involved during the selection, but usually it is automatic. The pro is aware of the challenge ahead, quickly utilizes the right tool, and puts it to work. It has also been found that emotional intelligence

3). In this relationship, each must work through phases including conflict resolution and negotiation as part of the process. Transformational theory further explains leadership must include exhibiting a degree of emotional intelligence. This occurs when perceiving how others feel, understanding how the feelings lead to thinking, understanding the emotions, and managing emotions internally. In respects to this theory, emotional intelligence enhances this bi-directional relationship between the leader and the followers (Spears, 2002).

Batool, B. F. (2013) Emotional Intelligence and Effective Leadership. Journal of Business Studies Quarterly, 4(3), 84-94. (Note: Available in the Strayer Library)

The book “Primal Leadership: Unleashing the Power of Emotional Intelligence” explores the role of emotional intelligence in leadership. Also, opens links between organizational success or failure and "primal leadership," the authors argue that a leader 's emotions are spreadable. If a leader spread energy and enthusiasm, the organization will thrives. If a leader spreads negativity and conflict, the organization will struggles. The authors of this book are Daniel Goleman, Richard Boyatzis, and Annie McKee’s. The following paragraph will provide short background about each author.

150). After reviewing the qualities and characteristics of a transformational leader and the desired traits of a leader who is emotionally intelligent, it can be assumed, based on the studies done in both articles, that because Transformational leaders rely on their feelings to help convey a message, their success is due to their emotional intelligence (Lam & O’Higgins 2010; Satterlee 2013; Matthew & Gupta

Emotional intelligence is a term I had never heard of before I took my first leadership class. Now that I know what emotional intelligence is and I understand how to use it I hope to apply it to benefit myself and my organizations. I recognize what a huge disadvantage those that do not understand emotional intelligence are faced with. Emotional Intelligence has become a vital part of how today's leaders meet the many various challenges they face on a day to day basis. Emotional Intelligence can help leaders lead their group or organization through the good and the bad times, something that fewer and fewer people seem capable of accomplishing. Lack of emotional intelligence is

In the research carried out by Bass (1990), they found out that trait leadership theory believes some people are born to lead because of their personal qualities, while others are not. Trait theory also suggests that leadership is only accessible to the chosen ones and not available to all. In the past researchers focused on traits that were able to measure such as physical characteristics, aspects of personality and aptitudes. The current trait research has pointed the focus to more specific traits like stress tolerance, energy level, emotional maturity, integrity and self-confidence. Reviews of the trait research have found all of the above traits to be related to managerial effectiveness Bass (1990) and Marques (2010). When looking at the results of

The author was given the task to explain emotional intelligence, and give two (2) example of the concept. Second, to examine, the concept of “emotional quotient” compared to traditional “intelligence quotient.” Third to suggest two to three (2-3) reasons why leaders’ need emotional intelligence to manage today’s workforce, as well as to speculate on at least two (2) possible consequences should a leader not possess emotional intelligence. Fourth, to explore the elements of emotional intelligence that leaders must be aware of to increase leadership effectiveness. Lastly, to recommend a strategy that the organization could undertake in order to improve the social skills of leaders within the organization and thereby

The article of Leadership That Gets Results provides the six leadership styles for individuals to understand how leadership styles influence on an organization’s climate. Furthermore, the six leadership styles are consisted of the emotional intelligence: self-awareness, self-management, social awareness, and social skill. Therefore, these three concepts, such as the six leadership styles, the elements of emotional intelligence, and an organization’s climate, will influence each other because the research found that individuals with different emotional intelligence competencies will have distinct leadership styles. Subsequently, with the distinct leadership styles, leaders will utilize their own leadership styles to lead their group, team, division, or corporation. Thus, it will bring about a unique impact on an organization’s climate and in turn, on its financial performance (Goleman, 2000, p.79). Moreover, leaders with their own emotional

The core, foundational elements of transformational leadership are more predicated on Emotional Intelligence (EI), charisma, communication and collaboration capacity than any topically-driven or short-term attribute

Emotional intelligence is an important characteristic in becoming a good leader. “Emotional intelligence is the ability to manage oneself and one's relationships in mature and constructive ways” (Kinicki & Kreitner, 2009, p.137).Being a good leader entails more than just being smart; leaders need to be able to connect to their employees emotionally and empathetically. Organizations today not only look for leaders with the skills, but leaders that can emotionally connect to employees to obtain the organization’s goal. “Leaders have always played a primordial emotional role. No doubt humankind’s original leaders-whether tribal chieftains or shamanesses-earned their place in large part because their leadership was

A leader is more than just running a group; it is some one who impacts at least one other person’s life in a positive way. A leader is someone who can guide others into accomplishing some success and goals. Furthermore, empower others is essential in the ability to maintain positive leadership. A leader is caring, must be willing to adapt and share the values of others, while still preserving their own personal values and beliefs. One aspect of being a good leader is having strong self-awareness- described as knowing your own strengths and weaknesses. Emotional intelligence, another aspect of being a respectable leader, is knowing your inner emotional state and remaining in control of it. Emotional

Currently, there are organizations in Trinidad which may also have this desire to get insight to their employees as outlined by Golparvar and Qazvi (2010). Thus, the present study is an attempt to empirically assess three research questions among Trinidad’s employees within the private sector. Research question number one asks: does emotional intelligence influences job satisfaction? The second research question asks: does gender influences job satisfaction? The third question asks: do emotional intelligence and gender interacts to influence job satisfaction among employees