General Terms and Conditions for Customers

1132 Words Jul 8th, 2018 5 Pages
Tele2 General Terms and Conditions for Customers

Article 1
General provisions

1.1. These General Terms and Conditions, Tele2 doo ("Terms") regulate the relations between Tele2 d.o.o from Zagreb, Vukovarska ulica 269/d ("Tele2") as a provider of public communication services using radio frequency spectrum for public mobile communications network, for which Tele2 has been granted a concession or other authorization in accordance with applicable regulations ("Tele2 network), and the applicant for the establishment of a post-paid and pre-paid user account (hereinafter referred to collectively as „Customers“). All relations between Tele2 and the Customers which are not specifically regulated by these General Terms and Conditions will
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2.3 Tele2 offers all Customers the option of restricting access to content that is not suitable for children, which will be introduced to the Customers by Tele2 appropriately. If the Customer chooses this option, they can start using it any time during the valid Customer Agreement, and it will remain in effect until the Customer requests a cancellation. Details of the offer and the activation of restricted access to content that is not suitable for children will be offered to the Customer at the signing of the Customer Agreement.

2.4 Tele2 enables all Tele2 users to make free calls to the universal European emergency number 112 from any telephone device, as well as other emergency services' phone numbers in the Republic of Croatia in accordance with the Numbering plan.

2.5. Tele2 provides its Customers free access to Customer Service.

Article 3.
Pre-paid

3.1. The amount in the Tele2 pre-paid account can be used within the expiration period of Tele2 pre-paid accounts, which is: 10 days for vouchers in the amount of 10.00 to 50.00 kuna; 90 days for vouchers in the amount of 50.00 to 100,00 kuna; 180 days for vouchers in the amount of 100.00 to 200.00 kuna; and 270 days for vouchers in the amount of 200.00 to 500.00 kuna, and until there is a sufficient amount in the Tele2 pre-paid account necessary for the use of Tele2 services. After the expiration
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